TP
Tessa POverall was good! The trip was 16.5 hours, not 15 hours. And the seats could’ve been a little cleaner. There were some hairs on my seat and the ceiling was dirty. The tv did not work but I think it’s because the remote batteries needed changed.
Hanoi to Hoi An, Bus Upper Single Cabin, HK Buslines, Nov 30, 2025
MS
Myrthe SIt started great, with an excellent free pickup from the hotel. We got dropped off at a different location than noted on our PDF, luckily the WhatsApp lady was really quick with her reply and told us it was fine. It turned out we got a different bus company we initially paid for, hence probably why we had a different bus station. We choose for a company with 13 hour trip. But in the end it took this operator 18 hours to get us there. I see it more as a delivery service who happens to also drive passengers. the bus left 40 minutes late. The comfort in the bus was really good though, even though the bus itself was quite loud when going over bumps and switching gears.
It stopped a lot of times, receiving new cargo and dropping of cargo and sometimes even locals. The lady over the WhatsApp did apologize about the long delay, she told me it was way more then she expected, they do deliver cargo to maximize profits. The toilet didn’t have any toilet paper, so I would recommend bringing some tissues.
I mean it was adventurous, not knowing if you are in the right place for the right bus etc, but we got there in the end and the bus was comfy, WiFi worked, enough space(22 cabin).
Hanoi to Hoi An, Bus VIP Luxury 24, Tuan Trinh, Nov 30, 2025
DF
Dennis FThank you for the ride. Everything was good. We had a comfortable trip from Hanoi to Hoi An.
Greetings Dennis
Hanoi to Hoi An, Bus VIP 22, An Phu Hoi An Travel, Nov 17, 2025
SB
Sahil BWiFi was not serviceable, LCD screen didn't turn on
Hanoi to Hoi An, Bus VIP 32 Sleeper, King Express Bus, Nov 5, 2025
EN
Emily NWould not recommend Queen bus. Over 3 hours late. It was raining and my window was broken so I was getting wet throughout the journey. When I brought this up, the staff did nothing to move me to a different seat or provide me with a towel. Additionally, my bag got soaking wet in the luggage compartment.
Hanoi to Hoi An, Bus VIP 32 Cabin, Queen Cafe Bus (Queen Cafe Bus), Nov 4, 2025
JF
Jennifer FStopped about 80 times to load and unload packages which made the trip about twice as long as necessary. Never stopped for a break though (it was an 18 hour trip). Nastiest bus toilet i've ever seen. Drivers smoked on the bus.
Hanoi to Hoi An, Bus VIP 32 Sleeper, King Express Bus, Nov 3, 2025
ND
Natalia DAmazing staff, attentive to solving any problem
Hanoi to Hoi An, Bus Upper Single Cabin, HK Buslines, Oct 20, 2025
GH
Gregory HHopeless driver turned up.in a small car for 4 people travelling all with suit cases that would not fit in the car
Bus was supposed to arrive in hoi an at 9.30.pm did not arrive unti 12 pm. Over 2 hours late... crap food at the stops. Not a good experience
Hanoi to Hoi An, Bus VIP 24, Sapa Discovery Travel, Oct 6, 2025
JC
Jacqueline CThe organization was not very good. Did not tell me that was a pick up car who will bring us to the bus. No one help in the small pick up car with our langage. Not tell me when we going to eat. Not tell me before about changing bus in Da nang before to go to Hoi an. Woke me up at 2am in Hue was my destination. My big backpack was soak when I get it back so my clothes inside as well. Like the organization was bad.
The bus was comfy but that’s it.
Hanoi to Hoi An, Bus Upper Single Cabin, HK Buslines, Sep 28, 2025
LP
Lee PThe bus was clean and the ride was comfortable. They provided wet tissues and drinking water, which was convenient.
Hanoi to Hoi An, Bus Cabin 24, Thuan Hung Travel, Sep 17, 2025
