GH
Gregory HHopeless driver turned up.in a small car for 4 people travelling all with suit cases that would not fit in the car
Bus was supposed to arrive in hoi an at 9.30.pm did not arrive unti 12 pm. Over 2 hours late... crap food at the stops. Not a good experience
Hanoi to Hoi An, Bus VIP 24, Sapa Discovery Travel, Oct 6, 2025
JC
Jacqueline CThe organization was not very good. Did not tell me that was a pick up car who will bring us to the bus. No one help in the small pick up car with our langage. Not tell me when we going to eat. Not tell me before about changing bus in Da nang before to go to Hoi an. Woke me up at 2am in Hue was my destination. My big backpack was soak when I get it back so my clothes inside as well. Like the organization was bad.
The bus was comfy but that’s it.
Hanoi to Hoi An, Bus Upper Single Cabin, HK Buslines, Sep 28, 2025
LP
Lee PThe bus was clean and the ride was comfortable. They provided wet tissues and drinking water, which was convenient.
Hanoi to Hoi An, Bus Cabin 24, Thuan Hung Travel, Sep 17, 2025
A
Alexandros 2 hours delayed/wc was smelling very badly
Hanoi to Hoi An, Bus VIP 32 Sleeper, King Express Bus, Sep 4, 2025
UW
Udari WIt was a wonderful experience
Hanoi to Hoi An, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Sep 1, 2025
MN
Mya NBus from Hanoi to Hoi An, not actually one bus but two which is fine but on the way we were going on loads of detours as the bus was loaded with paint and other products and we were delivering it to people on the way. First bus smelt of wee and cigarette smoke but fairly clean beds. Second bus was really grim and had white stains all over it and pillows someone else had just been on. Also we were transporting birds, a cockerel and a dog too so it sounded like a zoo which meant we couldn’t get a lot of sleep. The bus looked like how it was described online but the pick up point was some random place on the side of the street and locals in the office weren’t keen to help or reassure. Only plus side is we got to Hoi An only a little later than expected.
Hanoi to Hoi An, Bus VIP Cabin 20, Sapa Discovery Travel, Aug 24, 2025
SC
Scarlett CBus left on time, comfortable berths - in the beds at the very back of the bus, even my 6’5/195cm friend could stretch out fully occasionally because there was space behind the headrest. Toilet at the back and we made a stop on the way. Despite heavy traffic, they managed to get us in on time. Working AC and charging ports. Picked us up 10 mins walk from Hanoi Old Town and dropped us 10 mins walk from Hoi An Old Town - no need for taxi.
Hanoi to Hoi An, Bus VIP 32 Cabin, Queen Cafe Bus (Queen Cafe Bus), Aug 1, 2025
LJ
Lisanne JThe beds were really comfortable and we got there really fast without any trouble
Hanoi to Hoi An, Bus Cabin 24, VietNam Travel Bus (Việt Nam Travel Bus), Jul 22, 2025
TL
Tea LThey were truly professional in helping me find the bag I had left behind. Even though the bag had ended up in another vehicle and it was not from their company, they still managed to track it down and return it to us. Thanks again for everything through the whole process. - we won’t forget how helpful and reliable your service has been.
Hanoi to Hoi An, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Jun 20, 2025
MC
Martin CComfortable drive, good sleep on coach, WiFi was limited and tv didn’t seem to work, unfortunately rest stop was pretty filthy, travelled around a lot and was probably the worst rest stop I have experienced. Can’t fault drivers , v. Good.
Hanoi to Hoi An, Bus Lower Single Cabin, HK Buslines, Jun 9, 2025