C
Carolane The company was very accommodating in picking us up directly from our hotel, and the bus staff were very friendly. However, it was a brand new bus; my seat hadn't been cleaned by the previous passenger, their blanket was still a mess, along with their food scraps. Furthermore, for a new bus, the quality was questionable: there was no Wi-Fi, some USB ports didn't work, and some air conditioning vents were broken. And to top it all off, the driver only made one stop during the six-hour journey, even though we had told him we needed to use the restroom, and one of the passengers was sick.
Ha Giang to Sapa, Bus Single Royal Cabin, Bang Phan, May 30, 2026
AT
Anna TDriver drove like a maniac! Turns were taken with high speed, we were super nauseous. When someone wanted to use the restroom he almost did not want to stop, terrible experience.
Ha Giang to Sapa, Bus Limousine, Bang Phan, May 15, 2026
PE
Pascal EVery confortable, driver on time, just no electricity in the usb but the rest was perfect
Ha Giang to Sapa, Bus Limousine, Bang Phan, Mar 29, 2026
PC
Patrick CNot easy to find the bus
Ha Giang to Sapa, Bus Limousine, Bang Phan, Mar 27, 2026
RA
Rain AThe bus driver was very late unfortunately. And the bus itself was quite run down.
Ha Giang to Sapa, Bus VIP 34, Quang Giang, Mar 25, 2026
BC
Bruno CThey left on time which is so rare here! So got that only they receive 5 stars.
Ha Giang to Sapa, Bus Limousine, Bang Phan, Mar 24, 2026
AS
Ariella SThey were almost an hour late. Didn’t answer the number provided, and dropped us off 2 hours later than expected
Ha Giang to Sapa, Bus VIP16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), Mar 20, 2026
ST
Sara TIt was not the bus i booked and it was so late.
Ha Giang to Sapa, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Mar 10, 2026
BP
Brett PBus was older and seats needed repair, seatbelts not working etc. Driver was on the phone the entire time, often texting and on very windy, wet roads made for an uncomfortable trip.
Ha Giang to Sapa, Bus VIP Limousine 18, Quang Tuyen, Jan 4, 2026
A
Amelie Bus was comfortable but the driver was driving fast and dangerously, especially considering the mountain roads. However, the driver did a lot of quick stops to pick up or drop off bags along the way, which seems a bit suspicious.
Last but not least, from 9h to 15h30, we only had one stop at 11h30 and that was it. 4h without toilet stop is honestly not OK. So yeah, the bus is nice but this transfer was by far the worst I had in Vietnam since I got here a month ago!
Ha Giang to Sapa, Bus VIP 34, Quang Giang, Nov 29, 2025