T
Tsofiya They contacted us before the trip and made sure we arrived on time at the sleeper. They were very helpful and courteous.
Ha Giang to Sapa, Bus Limousine, Bang Phan, May 28, 2025
MV
Matthijs VBus itself was nice and comfortable. The rest was poor. Bus left and arrived an hour late. Made multiple stops to deliver packages? To local people. And the arrival destination wasn't where it was supposed to be. It was 10 minutes further into the city.
When I adressed this to the driver, he just told me to 'book a taxi' to get to the destination where we where supposed to stop.
Ha Giang to Sapa, Bus Local Cabin, Vietnam Luxury Travel, May 23, 2025
JB
Jordan BBest sleeper bus I’ve been on so far. Comfortable and the USB chargers work! Would defo be using them again
Ha Giang to Sapa, Bus VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), May 10, 2025
4
4207589 Good communication, ride almost on time.
Ha Giang to Sapa, Bus VIP Luxury 34, Quang Nghi, May 7, 2025
GE
Georgia EBus doesn't pick you up from the location specified on 12go. Arrived late. Playing really loud music the whole time. You have to store your bags on the seat because there is minimal shelf space.
Ha Giang to Sapa, Van Limousine 16, Ket Doan Travel (Kết Đoàn), May 4, 2025
PR
Pessach RAs far as I remember, i requester drop at my hotel in sapa, and denied.
Otherwise it was 5 stars
Ha Giang to Sapa, Bus VIP 18 Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Apr 25, 2025
MB
Morwenna BGreat communication beforehand. They picked us up from our hotel. The bus was new and clean. Arrived on time
Ha Giang to Sapa, Bus VIP Cabin 22, Daiichi Travel, Mar 28, 2025
JE
Jordan ESimple and effective. No hassle. Follow the instructions and you’ll be fine. Comfortable journey considering the roads.
Ha Giang to Sapa, Bus VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Feb 18, 2025
HP
Hembrough PThe bus ride was surprisingly good. It was the lowest price option, so I didn't have a lot of expectations. However, a few hours before the bus departure, they called me to arrange a hotel pickup. I didn't use it after all, but the option was really nice. There was a minor issue in the bus, but they left A/C on while they fixed it. They also arrived on time despite the mechanical issue. Drop off locations in Sapa town was nice and very convenient too.
Ha Giang to Sapa, Van Limousine 16, Ket Doan Travel (Kết Đoàn), Dec 18, 2024
HM
Harry MI booked the bus for 7:45 but they messaged me prior saying the bus was leaving at 7. A plus was that they did pick us up from our homestay which was great. Then after telling us pickup was at 7 they didn’t pick us up until 7:30.
When we got on the bus, most of the window seats didn’t even have curtains. once I moved myself to a seat that had two curtains I realised one wasn’t full length and so light could come in and it wouldn’t close the fill way.
The bus was extremely bumpy but I’m sure that would happen with any company. They did get us to out our destination on time which was a plus, but overall the experience was unsatisfactory.
Ha Giang to Sapa, Bus 1st Class Sleeper, Quang Nghi (Quang Nghị), Dec 15, 2024