IM
Ina MThe driver arrived later than the appointed time. He was 15 minutes late. We were supposed to arrive at our final destination at 3:00 PM, but we ended up arriving at 3:30 PM. Along the way, I picked up other passengers and dropped them off near the hotels. I started writing to support. They only wrote back, "Sorry." But you're the one who's sorry. I had all the events scheduled. Then the driver started taking pictures of me and telling other passengers that I was picky. (He was late and delayed my trip, and I'm also picky.) He sat the girl down next to me on the seat. He placed one suitcase between our legs and the second one on top of her knees. And this suitcase was in front of her face.
Danang to Hoi An, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Aug 4, 2026
JB
Joan BReally reliable service
Danang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 3, 2026
MS
Margaret SExcellent experience! Friendly and helpful staff. Bus was on time and very clean. I appreciate having people not wear shoes on the bus. The driver was careful and safe. I arrived in Hoi A relaxed after a pleasant ride. I would use this company again!
Danang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 3, 2026
JS
Jessica SI had booked a shuttle for 12:00. At 11:00, the driver message me to ask where I was. I told him I was at my hotel. He sent me several messages expressing his dissatisfaction, saying I was supposed to be at the train station 30 minutes before departure and that I wasn't there; he was waiting for me. I arrived at the train station at 11:30. I have proof of our messages.
He was not happy; no smile, no words,no Hello, no goodbye or thank you. Throughout the entire journey, he was talking on his phone, on Facebook, and making sudden stops. Bad experience with this driver.
Danang to Hoi An, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Jul 28, 2026
CT
Cedric TI had to call the hotline because nobody was at the meeting. The driver arrive with 30 minutes late, no excuses and Belfort starting he was on his Phone so i had to remember him that i will be late because of him and he should start.
Danang to Hoi An, taxi Comfort 3pax, GoAir Travel, Jul 26, 2026
OA
Ofek AI booked 12PM-1PM from Da Nang to Hoi An because I was planning to take a ferry to Cham island. About an hour before, my hotel owner told me I won’t make it in time for the last boat and urged me to take a Grab instead. Even though it was last second, the travel company agreed to change my ticket for the return route without extra charge. It was incredibly generous considering it was mainly my fault for not checking the exact times of the boat. I am very thankful for this kind gesture. The ride back was quick and smooth. It was a simple car but the driver was patient and brought me safely to my destination.
Danang to Hoi An, Van Shared Car, Minh Travel, Jul 23, 2026
LR
Leonard RThe trip was very comfortable without any issues.
Danang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 22, 2026
BN
Bence NThe driver didn’t stick to the pick up time, i’ve just got a random message on whatsapp telling me that he is ready to pick me up. 1.5 hours earlier than the pick up time.
Danang to Hoi An, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Jul 20, 2026
HR
Heather ROwner was very attentive , messaged us as soon as we arrived in the airport and stayed texting throughout offering suggestions of activities and recommendations of local tailor shops as we had said we were interested in these.
Danang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 18, 2026
HL
Hazel LThe bus was so lovely and clean and very professional service offering water and the driver was very safe. - HIGHLY recommend!!!
Danang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 17, 2026
