AS
Anurag SThey took 400 TBH extra from me. Even when I showed them about the policy of the bags which shows 20 kg an 1 cabin bag. But they said it's not about weight but about dimension. Which was never mentioned in the condition while booking the tickets. This is just a loot and misguiding to the innocent people.
Chiang Mai to Chiang Rai, Van Minivan, Terminal Green Pai (Terminal Green Pai), Dec 19, 2025
SW
Sven WDrivers meet somewhere to reorganice minivans and we were dangerously overloaded with lugage stuffed over peoples head. He drove like a lunatic with overloaded van and the suspension almost gave up. Speeding like a formula 1 pilot and almost hit 3 cars. Will never book a ride again with 12 go asia.
Chiang Mai to Chiang Rai, Van Minivan, Terminal Green Pai (Terminal Green Pai), Dec 18, 2025
SA
Suzanne AThe bus was on time and as expected. The only reason for the four stars and not five
Is because we are 6 foot tall Canadians and the seats felt a little cramped for us. Overall, it was a good experience and would recommend the green bus service.
Chiang Mai to Chiang Rai, Bus Express, GreenBus (กรีนบัส (รถเขียว)), Dec 18, 2025
UF
Ulrike FTher driver drove into the parking lot at the White Temple, got out, and said there would be a half-hour break. Then he disappeared. That's completely unacceptable. We and others then ordered a taxi. I can't say when the driver finally left. I become no answere of my complaint
Chiang Mai to Chiang Rai, Van Minivan, Terminal Green Pai (Terminal Green Pai), Dec 16, 2025
MP
Mary PThe 12Go service was excellent, and the drive was fine. But with ten minutes remaining in our journey, our driver suddenly stopped at a rest spot near the white temple for “about thirty minutes” so we could “take a little break.” I’m all for breaks, but that makes more sense in the middle of the journey than at the end. It was very clearly motivated by something else, and it added unnecessary time to our trip which had us arriving 45 minutes past the stated arrival time.
Chiang Mai to Chiang Rai, Van Minivan, Terminal Green Pai (Terminal Green Pai), Dec 16, 2025
HP
Henry PComfortable and easy
Chiang Mai to Chiang Rai, Bus VIP, GreenBus (กรีนบัส (รถเขียว)), Dec 14, 2025
CC
Colin CBus time changed but no text or email notification
VIP class was changed.
Seat was hard, seatbelts stiff and tight buttons
Chiang Mai to Chiang Rai, Bus Express, GreenBus (กรีนบัส (รถเขียว)), Dec 14, 2025
HM
Halil MExcellent bus, professional driver. Highly recommended.
Chiang Mai to Chiang Rai, Bus VIP, GreenBus (กรีนบัส (รถเขียว)), Dec 13, 2025
RJ
Richard JVery comfortable bus. Ac and reclining seats and foot rest. Clean bathroom
Chiang Mai to Chiang Rai, Bus VIP, GreenBus (กรีนบัส (รถเขียว)), Dec 12, 2025
AS
Avi SThe driver could have been a little more careful.
Chiang Mai to Chiang Rai, Van Minivan, Terminal Green Pai (Terminal Green Pai), Dec 11, 2025