EG
Elisa GFor the amount charged the cabin was poorly kept. I’ve read it more two star. The toilets were disgustingly filthy.
Hanoi to Lao Cai, Train Private Cabin for 2, Family Express, May 11, 2026
OM
Olivia MFirst it was saying on my confirmation that I have come to Pick my Ticket lostest 9pm. But actually they mean not befor ir at 9 pm. I was there already at 4pm and need to Go again . And I got my Ticket not befor 9:20. 🤷♀️
The aircondition was freezing cold at night and the train made the whole night an again and again banging loud noises. So I didn’t get any sleep. 😭
Hanoi to Lao Cai, Train Cabin 4x, Damitrans, May 8, 2026
JC
Jennifer CThe train was comfortable and the amenities provided in the VIP suite was lovely. Loved seeing train street from the train after having been there to watch it go by a day before. The boarding was easy and the staff helpful and polite.
Hanoi to Lao Cai, Train #SP7 Deluxe Sleeper 4x, Chapa Express, May 6, 2026
NG
Nikhil GOverall experience was really good! The cleanliness was good and Train timing is just perfect!
Hanoi to Lao Cai, Train Private Cabin for 2, Family Express, Apr 30, 2026
K
Kathrin A train journey in a sleeper carriage could be a wonderful experience. Unfortunately, the value for money is terrible. The train was in very poor technical condition. The bathroom and toilets were not clean.
Only the sleeper compartment was nicely appointed, and the staff were extremely friendly and well organised.
Hanoi to Lao Cai, Train Private Cabin for 2, Family Express, Apr 23, 2026
AG
Anahita GIt was a great experience to go on the sleepertrain. Really a recommendation. Funny to see the trainstreet from the train’s pov. However the bed is not super comfortable and the trainride can be bumpy/wiggly at times. So not the best quality of sleep.
Hanoi to Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Apr 20, 2026
NS
Nicole SGreat train ride, but at the train station they scammed us wirh a shuttle bus from Lao Cau to Sapa. We paid way to much for a shared bus ride, where the bus driver even redused ro drive us to our homestay.
Hanoi to Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Apr 17, 2026
KK
Kathrin KVery good value for money. Picked up our tickets at the station 1h before the train left without any issues. The train was very clean and the stuff friendly.
Only issue is, that the mattresses are really hard, but for one night it’s ok.
Hanoi to Lao Cai, Train Cabin 4x, Damitrans, Apr 17, 2026
SD
Sanjana DThe train was too noisy, loud bangs from the train kept us awake half the time.
Hanoi to Lao Cai, Train Cabin 4x, Damitrans, Apr 6, 2026
SB
Shaun BI found the train temperature hot even with aircon but it was as expected and arrived in time
Hanoi to Lao Cai, Train Cabin 4x, Damitrans, Apr 4, 2026