Billion Stars Express

3.7
256 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews
  • Schedule and Timetable

About Billion Stars Express

Buses are the most affordable means of transport with a large number of terminals across the country and convenient timetables to help you plan your trip. Buses is a convenient option both for those who travel on a shoestring budget and those who do not want to compromise on comfort. Billion Stars Express offers bus service with an online reservation available. Before booking your ticket, read other travellers’ reviews to choose the best option.

What are the Main Stations of Billion Stars Express?

Billion Stars Express operates buses to and from the following stations:

  • Kuala Kangsar
  • Seremban Terminal 1
  • Sungai Petani
  • Pudu Raya
  • Golden Mile Tower
  • Kulim
  • Berjaya Times Square
  • KLIA T1
  • Awana Genting Bus Terminal
  • Golden Mile Complex
  • Hat Yai Station
  • Bukit Kayu Hitam
  • Putrajaya Sentral
  • Jalan Pekeliling
  • KLIA T2
  • Sungai Nibong
  • Kitchener Complex Lavender
  • Dannok
  • Hat Yai Billion Stars
  • Golden Mile Express Terminal
  • Temerloh
  • Kuala Terengganu
  • TBS Kuala Lumpur
  • Changloon
  • Shah Alam
  • Prangin Mall
  • Larkin Bus Terminal
  • Butterworth
  • Dungun
  • Melaka Sentral
  • Pasir Gudang
  • Hentian Duta
  • AmanJaya Ipoh
  • Taman Ungku Tun Aminah
  • Muar
  • One Utama
  • Penang Komtar
  • Klang Sentral

What are the Most Popular Routes of Billion Stars Express?

The most popular destinations of Billion Stars Express are:

What are the Bus Classes & Prices of Billion Stars Express?

The price of your bus trip will depend both on the destination and the class of your ticket. Note that not all ticket classes are available on certain routes yet for longer trips there is almost always a good choice of options. Opt for a sleeper coach for the most convenient overnight trip. Sleeper buses are usually equipped with berths or soft reclining seats, feature an onboard toilet and your ticket may also include other perks like snacks or even a lunch. Taking a night bus is also a good idea if you want to save on your hotel room. During the day an express service is often the best value for money as it makes less stops than an ordinary or standard class bus and travels faster. On some routes it may be crucial to choose the right class as, say, an ordinary or second class bus may need some 6 hours to cover the distance the first class or express bus travels in two hours!

Pros & Cons of Bus Travel

Pros of Bus Travel

  • Buses usually boast the widest network of destinations covered. They travel to the places you cannot get to by plane or even by train

  • Travelling by bus is easy – there is no need to arrive to the bus terminal much in advance, and the check-in is usually a very fast formality opposite to air travel

  • Bus tickets are very affordable. Yes, there are costly first class or VIP options but is you are on a budget, bus is the first means of transportation you have to think about

  • At the same time, there are different classes of service to suit any budget. If you are after a higher level of comfort, buses get you covered, too.

Cons of Bus Travel

  • Intercity bus terminals can be located outside the city centre in the outskirts. It means you will need to calculate extra time and money to get there. In certain destinations getting from the bus terminal can cost you more than you would expect because only a limited number of transportation companies is allowed to serve the route – and prices may be inflated.

  • During busy weekends or high season buses serving some tourist destinations may run out of schedule and require advanced booking.

  • While buses are not as weather dependent as ferries, bus trips can also be delayed or cancelled due to bad weather or road conditions – keep it in mind if travelling during certain seasons or to certain destinations.

Read more

Billion Stars Express Popular Routes

Kuala Lumpur - Johor
01:30, 02:00, 02:30, 03:00, 03:30, 04:00, 04:30, 05:00, 06:00, 15:00, 15:45, 16:15, 16:30, 17:00, 18:00, 18:30, 19:30
Selangor - Johor Bahru
00:00, 01:00, 02:00, 03:00, 04:00, 05:00, 06:00, 07:00, 08:00, 09:00, 09:30, 10:00, 11:00, 11:59, 12:00, 13:00, 13:01, 14:00, 14:01, 15:00, 16:00, 16:30, 17:00, 18:00, 19:00, 20:00, 21:00, 22:00, 23:00, 23:30, 23:59
Singapore - Butterworth
00:13, 00:14, 00:17, 00:18, 00:32, 00:33, 00:42, 00:43, 00:44, 00:46, 01:00, 01:01, 01:30, 01:45, 02:00, 02:30, 03:00, 03:30, 08:00, 08:15, 08:16, 08:30, 09:15, 09:30, 09:45, 10:15, 10:30, 11:15, 11:30, 12:15, 12:30, 13:15, 13:16, 13:30, 13:55, 14:16, 15:15, 15:16, 15:30, 16:15, 16:16, 16:30, 17:16, 19:15, 20:15, 20:45, 20:46, 21:15, 21:16, 21:30, 21:33, 21:46, 22:15, 22:30, 22:33, 22:51, 22:52, 23:00, 23:01, 23:15, 23:16, 23:30, 23:31, 23:33, 23:45, 23:46
Kuala Lumpur - Johor Bahru
00:00, 00:14, 00:15, 00:30, 00:31, 00:33, 00:45, 00:46, 01:00, 01:15, 01:30, 01:31, 01:45, 01:46, 02:00, 02:15, 02:16, 02:30, 02:31, 02:45, 02:46, 03:00, 03:15, 03:30, 03:31, 03:45, 03:46, 04:00, 04:15, 04:30, 04:45, 05:00, 05:10, 05:15, 05:30, 05:45, 06:00, 06:15, 06:30, 06:45, 07:00, 07:30, 07:45, 08:00, 08:30, 08:45, 09:00, 09:15, 09:30, 09:45, 10:00, 10:30, 10:45, 11:00, 11:15, 11:30, 11:45, 12:00, 12:30, 12:45, 12:46, 13:00, 13:15, 13:30, 13:31, 13:46, 14:00, 14:30, 14:31, 14:45, 14:46, 15:00, 15:15, 15:30, 15:45, 16:00, 16:10, 16:15, 16:30, 16:45, 17:00, 17:15, 17:30, 17:31, 17:45, 18:00, 18:01, 18:15, 18:30, 18:45, 19:00, 19:15, 19:30, 19:45, 19:46, 20:00, 20:15, 20:16, 20:30, 20:31, 20:45, 21:00, 21:15, 21:30, 21:45, 22:00, 22:15, 22:30, 22:45, 23:00, 23:30, 23:32, 23:45, 23:46, 23:59
Johor Bahru - Kuala Lumpur
00:00, 00:08, 00:25, 00:28, 00:29, 00:40, 00:41, 00:55, 00:57, 00:58, 00:59, 01:00, 01:25, 01:28, 01:29, 01:58, 02:10, 06:00, 06:05, 06:08, 06:10, 06:20, 06:25, 06:28, 06:29, 06:30, 06:40, 06:43, 06:44, 06:45, 06:50, 06:55, 06:58, 06:59, 07:00, 07:10, 07:14, 07:15, 07:20, 07:25, 07:28, 07:29, 07:30, 07:40, 07:45, 07:50, 07:58, 07:59, 08:00, 08:05, 08:10, 08:13, 08:14, 08:20, 08:25, 08:29, 08:30, 08:31, 08:38, 08:40, 08:43, 08:44, 08:50, 08:55, 08:58, 08:59, 09:00, 09:05, 09:10, 09:14, 09:15, 09:20, 09:25, 09:29, 09:30, 09:31, 09:35, 09:40, 09:44, 09:50, 09:55, 09:59, 10:00, 10:05, 10:10, 10:14, 10:20, 10:25, 10:28, 10:29, 10:30, 10:35, 10:40, 10:44, 10:50, 10:55, 10:58, 10:59, 11:00, 11:05, 11:10, 11:14, 11:15, 11:20, 11:25, 11:28, 11:29, 11:30, 11:40, 11:44, 11:45, 11:55, 11:58, 11:59, 12:00, 12:01, 12:05, 12:10, 12:14, 12:20, 12:25, 12:28, 12:29, 12:30, 12:35, 12:50, 12:55, 12:59, 13:05, 13:13, 13:14, 13:23, 13:25, 13:28, 13:29, 13:30, 13:35, 13:40, 13:43, 13:50, 13:55, 13:58, 14:00, 14:05, 14:10, 14:20, 14:25, 14:28, 14:29, 14:35, 14:40, 14:50, 14:55, 14:58, 14:59, 15:00, 15:10, 15:25, 15:29, 15:30, 15:55, 15:59, 16:00, 16:13, 16:28, 16:29, 16:30, 16:59, 17:00, 17:05, 17:25, 17:45, 17:55, 17:58, 18:10, 18:20, 18:25, 18:28, 18:30, 18:55, 18:58, 19:00, 19:10, 19:20, 19:25, 19:28, 19:29, 19:40, 19:50, 19:55, 20:00, 20:05, 20:10, 20:20, 20:25, 20:35, 20:40, 20:50, 20:55, 20:58, 21:05, 21:10, 21:20, 21:25, 21:28, 21:30, 21:35, 21:40, 21:50, 21:55, 21:58, 22:00, 22:05, 22:10, 22:20, 22:25, 22:30, 22:31, 22:32, 22:40, 22:50, 22:55, 23:05, 23:10, 23:20, 23:25, 23:28, 23:29, 23:35, 23:40, 23:50, 23:55, 23:57, 23:58, 23:59
Ipoh - Pahang
13:00
Pahang - Ipoh
00:00, 09:00, 09:01, 11:00, 11:01, 23:58, 23:59
Johor - Negeri Sembilan
09:15, 09:16
Negeri Sembilan - Butterworth
10:00, 10:01, 11:45, 11:46, 12:30, 12:45, 23:00
Singapore - Kuala Lumpur
Bus Express
00:47, 08:45, 09:45, 10:45, 12:45, 22:47, 23:47
Bus VIP
00:01, 00:05, 00:13, 00:14, 00:15, 00:16, 00:17, 00:18, 00:30, 00:32, 00:33, 00:42, 00:43, 00:44, 00:45, 00:46, 00:55, 01:00, 01:01, 01:15, 01:45, 02:00, 02:01, 02:30, 02:45, 03:00, 03:01, 03:30, 03:45, 04:00, 05:00, 05:30, 06:00, 06:15, 06:30, 07:00, 07:15, 07:30, 07:45, 08:00, 08:16, 08:30, 09:00, 09:30, 10:00, 10:30, 11:00, 11:01, 11:30, 11:45, 11:59, 12:00, 12:01, 12:30, 12:45, 13:00, 13:01, 13:15, 13:16, 13:30, 13:45, 14:00, 14:01, 14:15, 14:16, 14:30, 15:00, 15:01, 15:16, 15:30, 16:00, 16:01, 16:16, 16:30, 17:00, 17:01, 17:15, 17:16, 17:30, 18:00, 18:15, 18:30, 19:00, 19:01, 19:15, 19:30, 20:00, 20:01, 20:15, 20:30, 20:45, 21:00, 21:15, 21:16, 21:30, 21:31, 22:00, 22:30, 22:31, 23:00, 23:01, 23:15, 23:16, 23:30, 23:31, 23:45, 23:55, 23:57, 23:58, 23:59
Malacca - Penang
08:30, 08:31, 10:15, 10:16, 11:00, 21:30, 22:15
Ipoh - Johor
01:35, 12:30, 23:00
Penang - Malacca
09:30, 09:31, 10:00, 10:01, 11:30, 11:31, 12:00, 12:01, 20:00, 20:30, 23:00, 23:30
Selangor - Ipoh
09:30, 10:00, 15:00, 15:30, 16:00, 16:30, 23:00, 23:30
Johor - Butterworth
09:15, 09:16, 21:15
Ipoh - Negeri Sembilan
02:00, 12:30, 14:30, 23:00
Negeri Sembilan - Penang
10:00, 10:01, 11:45, 11:46, 12:30, 12:45, 23:00
Malacca - Negeri Sembilan
08:30, 10:15, 21:30
Kuala Lumpur - Butterworth
00:00, 00:15, 00:30, 00:45, 00:59, 01:00, 01:15, 01:30, 01:33, 01:45, 02:00, 02:15, 02:30, 02:45, 02:54, 03:00, 03:15, 03:30, 03:45, 04:00, 04:15, 04:30, 04:31, 05:00, 05:30, 06:00, 06:15, 06:30, 06:45, 07:00, 07:15, 07:30, 07:45, 08:00, 08:01, 08:15, 08:30, 08:45, 08:55, 09:00, 09:15, 09:30, 09:45, 10:00, 10:15, 10:30, 10:45, 11:00, 11:15, 11:30, 11:45, 12:00, 12:15, 12:30, 12:45, 13:00, 13:15, 13:30, 13:45, 14:00, 14:15, 14:30, 14:45, 15:00, 15:15, 15:30, 15:45, 16:00, 16:15, 16:30, 16:45, 17:00, 17:15, 17:30, 17:45, 18:00, 18:30, 19:00, 19:01, 19:15, 19:30, 19:45, 20:00, 20:15, 20:30, 20:45, 21:00, 21:15, 21:30, 21:45, 22:00, 22:15, 22:30, 22:45, 23:00, 23:15, 23:30, 23:45, 23:59
Penang - Johor
09:30, 09:31, 10:00, 10:01, 20:00, 20:01, 20:30, 20:31, 23:00, 23:30
Butterworth - Negeri Sembilan
10:30, 12:30, 21:00, 21:01, 23:59
Kuala Lumpur - Penang
00:00, 00:15, 00:30, 00:45, 00:59, 01:00, 01:15, 01:30, 01:33, 01:45, 02:00, 02:15, 02:30, 02:45, 02:54, 03:00, 03:15, 03:30, 03:45, 04:00, 04:15, 04:30, 04:31, 05:00, 05:30, 06:00, 06:15, 06:30, 06:45, 07:00, 07:15, 07:30, 07:45, 08:00, 08:01, 08:15, 08:30, 08:45, 08:55, 09:00, 09:15, 09:30, 09:45, 10:00, 10:15, 10:30, 10:45, 11:00, 11:15, 11:30, 11:45, 12:00, 12:15, 12:30, 12:45, 13:00, 13:15, 13:30, 13:45, 14:00, 14:15, 14:30, 14:45, 15:00, 15:15, 15:30, 15:45, 16:00, 16:15, 16:30, 16:45, 17:00, 17:15, 17:30, 17:45, 18:00, 18:30, 19:00, 19:01, 19:15, 19:30, 19:45, 20:00, 20:15, 20:30, 20:45, 21:00, 21:15, 21:30, 21:45, 22:00, 22:15, 22:30, 22:45, 23:00, 23:15, 23:30, 23:45, 23:59
Singapore - Malacca
00:31, 01:31, 02:31, 06:31, 07:31, 08:31, 09:31, 10:31, 11:31, 12:31, 13:31, 14:31, 15:31, 16:31, 17:31, 18:31, 19:31, 20:31, 21:31, 22:31, 23:31
Ipoh - Butterworth
02:30, 09:30, 09:45, 10:00, 10:15, 10:30, 11:15, 11:30, 12:15, 12:30, 13:00, 13:15, 13:45, 14:00, 14:30, 15:00, 15:15, 15:30, 19:30, 20:30, 21:00, 22:00, 23:30
Kuala Lumpur - Genting Highlands
09:15, 14:00, 16:15, 22:00
Butterworth - Kuala Lumpur
00:00, 00:14, 00:15, 00:30, 00:31, 04:31, 04:32, 07:45, 07:46, 08:16, 08:17, 08:30, 08:31, 08:45, 09:15, 09:16, 09:45, 09:46, 10:01, 10:15, 10:30, 10:31, 10:45, 11:00, 11:15, 11:30, 11:31, 11:35, 11:44, 12:00, 12:01, 12:30, 12:31, 13:00, 13:01, 13:30, 13:50, 14:00, 14:01, 14:05, 14:45, 15:30, 16:00, 17:00, 18:15, 19:15, 19:16, 19:30, 19:45, 20:00, 20:45, 21:00, 21:01, 21:15, 21:30, 22:00, 22:01, 23:00, 23:05, 23:29, 23:30, 23:35, 23:58, 23:59
Johor Bahru - Ipoh
06:55, 07:00, 07:25, 08:00, 08:10, 08:20, 08:29, 08:30, 08:40, 08:44, 08:50, 08:55, 08:58, 08:59, 09:00, 09:10, 09:14, 09:20, 09:30, 09:40, 09:44, 09:50, 09:55, 09:59, 10:00, 10:10, 10:20, 10:25, 10:40, 10:55, 11:00, 11:10, 11:20, 11:28, 11:29, 11:30, 11:40, 11:44, 11:50, 11:55, 12:00, 12:01, 12:10, 12:14, 12:20, 12:25, 12:28, 12:59, 13:00, 13:10, 13:14, 13:20, 13:25, 13:29, 13:30, 13:59, 14:25, 14:29, 14:55, 15:00, 15:29, 15:40, 15:50, 15:59, 16:05, 16:29, 16:59, 17:25, 17:55, 17:58, 18:10, 18:25, 18:55, 19:25, 19:28, 20:00, 20:43, 20:55, 21:00, 21:10, 21:15, 21:20, 21:25, 21:30, 21:40, 21:45, 21:55, 21:59
Selangor - Kuala Lumpur
08:00, 08:35, 15:00, 15:30
Butterworth - Pahang
11:00, 19:30, 19:45, 21:30
Selangor - Penang
09:30, 10:00, 15:00, 15:30, 16:00, 16:30, 23:00, 23:30
NaN Passengers

Billion Stars Express Schedule & Timetable

ClassDeparture StationArrival StationDepartureArrivalTravel time
VIPPenang KomtarKL Sentral23:5905:005h 1m
VIPPenang KomtarKL Sentral23:1504:165h 1m
VIPPenang KomtarKL Sentral23:0004:015h 1m
VIPPenang KomtarKL Sentral22:5904:005h 1m
VIPPenang KomtarKL Sentral22:3003:315h 1m
VIPPenang KomtarKL Sentral22:1503:165h 1m
VIPPenang KomtarKL Sentral22:0003:015h 1m
VIPPenang KomtarKL Sentral21:0102:025h 1m
VIPPenang KomtarKL Sentral21:0002:015h 1m
VIPPenang KomtarKL Sentral20:3001:315h 1m
VIPPenang KomtarKL Sentral20:0101:025h 1m
VIPPenang KomtarKL Sentral20:0001:015h 1m
VIPPenang KomtarKL Sentral19:4500:465h 1m
VIPPenang KomtarKL Sentral19:3004:218h 51m
VIPPenang KomtarKL Sentral18:3003:218h 51m
VIPPenang KomtarKL Sentral17:4602:378h 51m
VIPPenang KomtarKL Sentral17:4502:368h 51m
VIPPenang KomtarKL Sentral17:3022:315h 1m
VIPPenang KomtarKL Sentral16:4521:465h 1m
VIPPenang KomtarKL Sentral16:3021:315h 1m
VIPPenang KomtarKL Sentral16:0021:015h 1m
VIPPenang KomtarKL Sentral15:3020:315h 1m
VIPPenang KomtarKL Sentral15:0020:015h 1m
VIPPenang KomtarKL Sentral13:3022:218h 51m
VIPPenang KomtarKL Sentral13:1518:165h 1m
VIPPenang KomtarKL Sentral13:0121:528h 51m
VIPPenang KomtarKL Sentral13:0018:015h 1m
VIPPenang KomtarKL Sentral12:0117:025h 1m
VIPPenang KomtarKL Sentral12:0017:015h 1m
VIPPenang KomtarKL Sentral11:3116:325h 1m

Billion Stars Express Stations

Kuala KangsarSeremban Terminal 1Sungai PetaniPudu RayaGolden Mile TowerKulimBerjaya Times SquareKLIA T1Awana Genting Bus TerminalGolden Mile ComplexHat Yai StationBukit Kayu HitamPutrajaya SentralJalan PekelilingKLIA T2Sungai NibongKitchener Complex LavenderDannokHat Yai Billion StarsGolden Mile Express TerminalTemerlohKuala TerengganuTBS Kuala LumpurChangloonShah AlamPrangin MallLarkin Bus TerminalButterworthDungunMelaka SentralPasir GudangHentian DutaAmanJaya IpohTaman Ungku Tun AminahMuarOne UtamaPenang KomtarKlang Sentral

Billion Stars Express Company Reviews

S H
Terrible unorganised mess! Not to mention myself and the rest of the bus’ passengers were left stranded at the Singapore boarder without currency or working SIM cards! Despicable!
Bus VIP, Billion Stars Express, Apr 30, 2024
B U
I most satisfied and want to serve you for more better
Bus VIP, Billion Stars Express, Apr 23, 2024
Z O
The bus was very cold so I got sick. I had chosen my seat number, but everyone could sit wherever they wanted anyway.
Bus VIP, Billion Stars Express, Apr 11, 2024
S H
It said the journey should take around 5 hours 10 minutes but took around 9 hours
Bus VIP, Billion Stars Express, Mar 11, 2024
M C
A bit rushed at like the border and stuff, and the 2nd driver wouldnt let me keep my small bag (with all my valuable items) with me in the bus but insisted it had to be in the cabin space, although I had it with me in my seat for the whole first part of the journey.
Bus VIP, Billion Stars Express, Mar 7, 2024
E B
For this trip you’re gonna need a blanket, neck pillow, snacks, a cap, headphones and a good playlist. It is true what the other reviews tell you. The bus driver seems very careless with his passengers. Luckily for us he was accompanied with a man who was closer to nice and spoke English. The aircon is very cold and the bus smells of old cigarettes… BUT there are lots of leg room and the seats can transform to a semi bed.
Bus VIP, Billion Stars Express, Feb 29, 2024
S M
Air conditioning defective towards the end of the journey, dirty bus
This review was autotranslated
Bus VIP, Billion Stars Express, Feb 26, 2024
D H
The bus was over one hour late. The seats were not stable and kept bouncing.
Bus VIP, Billion Stars Express, Feb 21, 2024
S S
3 hours late at pick up point. 7 hour drive instead of 5. So overall delay of 5 hours.
Bus VIP, Billion Stars Express, Feb 8, 2024
S D
Later, spend almost 5 hours more... staff terrible and wanted we walked 20 min far from to take the bus in other place.
Bus VIP, Billion Stars Express, Feb 7, 2024
P L
Very Nice trip.
Bus VIP, Billion Stars Express, Feb 6, 2024
J M
great bus, little delay at the boarder but that was expected. The only thing is the busses are hard to distinguish when you are at the bus stop do make sure you are asking the bus drivers in order to not missthe bus.
Bus VIP, Billion Stars Express, Feb 6, 2024
M G
Bus was 40 minutes late. Some people were very noisy and made the seats dirty after they had left. It started raining during the ride and the roof leaked in a few places. Some of us got a little wet.
Bus VIP, Billion Stars Express, Feb 2, 2024
M G
Bus was quite late. The expected arival time was very optimistic. It took about 2.5 h just to leave Singapore and pass customs. Wholw journey took about 7 hours. Keep that in mind.
Bus VIP, Billion Stars Express, Feb 1, 2024
P K
We arrived late and at a wrong place, mzch further from the center than supposed to. The driver said the vehicle was broken, but when everyone was out he just kept driving... He honked very loud and a lot during the drive. It seemed as he was stressed that we where late. He droped us 1h later than scheduled and on a trainstation outside kuala lumpur. So we had to find out by ourselfs how to get to the city. No excuse, no attempt to help us. That was really a bad experience. At least he dropped us at a trainstation and the seats were comfortable. Therefore 2 stars and not only 1.
Bus VIP, Billion Stars Express, Dec 21, 2023
A P
The bus was 1.30 hours late for departurer with no update or reason why. Asked the check in people and they just said its in its way. It was freezing on the bus and the aircon was so loud. The trip took over 5 hours.
Bus VIP, Billion Stars Express, Dec 16, 2023
V V
Pesky taxi driver when we got off the bus in Times Square. They must be stopped the next time
Bus VIP, Billion Stars Express, Dec 8, 2023
A G
came an hour late for pickup, arrived an hour late at destination, so instead five hours, the trip took seven hours. the bus is not in a good condition at all. my seat in the last row at the window was not comfortable, avoid it if possible. cheap way to travel, but unfortunately not very comfortable.
Bus VIP, Billion Stars Express, Nov 19, 2023
W J
Bus came early but departed late.
Bus VIP, Billion Stars Express, Nov 8, 2023
A H
The bus came 20 minutes later, so we arrived 1 hour later in Kuala Lumpur due to traffic. The bus was comfortable and the bus driver was friendly.
Bus VIP, Billion Stars Express, Oct 25, 2023
J D
The bus left 20 minutes late. Shortly after the air conditioning stopped working. It seemed that the air con would die when the bus was running. The bus then stopped on the side of the highway and alternative buses were organised for the passengers. The driver was stressed but he remained helpful. Several hours of waiting followed and I arrived at my destination almost 5 hours later than I should have.
Bus VIP, Billion Stars Express, Oct 19, 2023
C K
Improve the bas quality Cleane
Bus VIP, Billion Stars Express, Oct 14, 2023
M F
Staff to check in not friendly Bus started 40 minutes later. Not allowed to have a drink in the bus for 5 hours Arrived in the end at 1900 so it took 7 hours communication on board war terrible
Bus VIP, Billion Stars Express, Oct 9, 2023
A S
The driver was doing other things while driving and we more than once crossed over to another Lane - scary! But we made it to KL without any accidents. Support was very helpful when we felt the need to confirm that we were on the right pickup-spot. We was delayed before even starting our journey and it didn’t take long before the driver stoped and left the bus for approx. 10-15 minutes. The fact that the drive took longer than anticipated was NOT the traffic.
Bus VIP, Billion Stars Express, Oct 5, 2023
B C
Late buses. Meaningless stops, total travel time 3 hours and 15 minutes instead of the scheduled 2 hours. The driver heard loud music all the time and even started smoking at one point. The only positive aspect is the 2 € price for the Melaka-Kuala Lumpur route and the comfort of the seats.
This review was autotranslated
Bus VIP, Billion Stars Express, Aug 19, 2023
N M
The bus arrived 3 hours late. Only about 30 mins of this could be attributed to traffic. The rest is due to leaving 40 mins after the advertised time (despite the bus being there 10 mins after it, we sat for 30 mins with nobody new getting on) and terrible estimation from the company. The bus makes a lot of stops that mean it has to drive out of the way which is completely understandable for a bus but it needs to be included when estimating the arrival time. Spending 8 hours on the bus when we were expecting 5 was very frustrating. The second issue was the stops. In the 8 hours on the bus, the only opportunities to get food were stops at bus stations (which often don't have much to offer). Excluding all of the above, the seats were at least relatively comfortable.
Bus VIP, Billion Stars Express, Aug 19, 2023
D M
Good trip, left on time but arrived at destination 30 minutes late. Bus communication not the best. There was a stop along the way so I wasnt sure if it was my destination. Spoke with other passengers to know to remain on bus.
Bus VIP, Billion Stars Express, Aug 15, 2023
M M
Bus very very okay But driver has no fri
Bus VIP, Billion Stars Express, Aug 10, 2023
A A
The bus was delayed in arriving to pick us up for two hours. No explanation was given to us
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Bus VIP, Billion Stars Express, Aug 6, 2023
C Q
Delay without any notice. The trip was 1 hour later than scheduled. I paid 3$ (premium support) and 2$ (confirmation SMS) but did not receive any support during the trip nor confirmation SMS
Bus VIP, Billion Stars Express, Aug 1, 2023
F H
We were 2,5 hours late and the bus driver kept smoking out the window. We weren’t informed about the long delay and 10 minutes before our stop the driver took a 25 minute break. Wouldn’t book a long trip with this company again.
Bus VIP, Billion Stars Express, Jul 31, 2023
J D
Bus delayed for 1.5 hours with no info provided, weren’t allowed on the next bus even though that arrived earlier than our bus.
Bus VIP, Billion Stars Express, Jul 30, 2023
M S
Everything worked fine, bus was on time, seats were comfortable and we arrived without problems in KL. The only thing is that they pick up other people in different locations so we started one hour late so we arrived as well one hour late. But besides that everything went smooth
Bus VIP, Billion Stars Express, Jul 28, 2023
K R
Good except half the bus had a broken seat so you can’t lift up your feet. Get someone to fix it. And the trip took an hour and a half extra than it said it would take online when I bought the ticket.
Bus VIP, Billion Stars Express, Jul 25, 2023
M Z
The journey was fine so far. A bit tense with the whole entry-exit issue. But it worked well. Unfortunately, we were already 1/2 hour late at the beginning and just under 2 hours late at the end for no really obvious reason (no traffic jam or anything like that). Departure was planned for 15:00 and arrival for 20:06. We left at 15:30 and arrived at 22:00.
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Bus VIP, Billion Stars Express, Jul 23, 2023
M B
When I got to the bus company I was sent on the wrong bus (KL instead of Ipoh). Before entering and on the bus I'd ask the staff several times if this was the bus going to Ipoh, which they confirmed. And yet, when someone checked tickets (after one hour) I was told to get off the bus and wait for 30 minutes to get on the right bus. When I finally got on the right bus, there was no seat with the number printed on my ticket. So I ended up being moved around until a staff member finally gave me a seat that hadn't been booked.
Bus VIP, Billion Stars Express, Jul 19, 2023
S P
Departure was 30 minutes late. The back of the seat very unconfortable too bouncy.
Bus VIP, Billion Stars Express, Jul 19, 2023
O S
We felt unsecured during this bus trip.
Bus VIP, Billion Stars Express, Jul 14, 2023
C C
The bus was 1 hour late, my seat was old three different times, so that caused a bit of confusion period ... Earlier reviews talked about having a tablet and massage seats karma but my bus had neither.. and my charging port did not work.. but it got me from point a to point b..
Bus VIP, Billion Stars Express, Jul 13, 2023
A C
The service was delayed and the staff at the bus station was both unhelpful and quite rude. I had to ask several times when the bus was coming and he dismissed me several times telling me to sit down and almost laughing in my face. He then gave me information after it was already late saying it would be very late. It was unhelpful and the communication remained poor. The bus broke down for 2 hours, 1 hour outside of Kuala Lumper. Again, we had no information about what was happening, for the first hour and 45 minutes, and just told to leave the bus. A replacement bus did come and we finally arrived in Penang at 8.40 am, instead of 5.10 am. It was a significant delay and caused problems for our first day in Penang.
Bus VIP, Billion Stars Express, Jul 11, 2023
K B
It was nearly 2 hours late. Bus driver burped all the time and made noises, one time came in with a cigarette in the bus. Drove while honking all the time. But he was friendly
Bus VIP, Billion Stars Express, Jun 30, 2023
J T
Central location was easy to find. However I could not see any signs telling me if I needed to go to a counter to check-in (like other companies) or just wait for the bus. Bus also came late, but we managed to get on an earlier one. Luckily I called on whatsapp and they responded to my questions.
Bus VIP, Billion Stars Express, Jun 6, 2023
P H
We booked a VIP bus at 10:00 that showed it should take 5hrs. Arrived at the pick up point half an hour early as advised, to be told our type of ‘vip’ bus wouldn’t be there until 1pm but there was space on the bus about to leave, which was just a normal coach. Advised we would arrive in KL around 3-4pm. Our coach left at 9:40 and arrived in KL 19:30. It took almost 3 hours to get through the border due to very long traffic queues and then long queues for passport control. The bus was fine if the journey had been 5hrs but for 10hrs it was too cramped. I cannot see how this journey could have happened any quicker so would advise to expect the longer advertised time for the buses rather than 5hrs. Disappointing to pay more and end up with the cheaper service. Driver was patient at crossings at waited for everyone’s return. One stop at a service station around 2 hrs before KL.
Bus VIP, Billion Stars Express, Jun 4, 2023
L R
Driver very rude, the bus arrived 3 Hours later. He stops at the Station without saying anything and we hat to descend the bus the Next Station 45 Minutes far away from the other drop off Point.
Bus VIP, Billion Stars Express, May 4, 2023
M W
Took 8 hours instead of 4 but there was a lot of traffic. One stop for toilet in a hole in the ground which was unpleasant. But all in all very comfortable.
Bus VIP, Billion Stars Express, Apr 26, 2023
S H
Strange smell inside the bus. Expect to be late
Bus VIP, Billion Stars Express, Apr 25, 2023
L T
The trip overall was ok, it just took way longer then the site told us. We arrived 4 hours later then we thought, but the drive itself was oké.
Bus VIP, Billion Stars Express, Apr 20, 2023
K G
Bus was an hour late without any information, we had booked seats on the bus, it was then called free seat choice. No help loading luggage. After 2.5 hours there was a break, but here too there was no information about when to continue or where the toilets were. After a few minutes the driver honked which was the signal to continue driving. Also, the driver thought he was driving a racing car instead of a bus. All in all, I cannot recommend the bus company. The only positive was the seats, they were very comfortable and there was plenty of space.
Bus VIP, Billion Stars Express, Apr 18, 2023
N S
It says that the trip takes 5 hours but we stopped like 5 times and took almost 8 hours to get to KL
Bus VIP, Billion Stars Express, Apr 15, 2023
B L
Bookings not captured in passenger list. Not allowed to board. Finally, got to board, departed late. Bus in poor condition.
Bus VIP, Billion Stars Express, Apr 12, 2023
3.7
256 customer reviews
5
38%
4
20%
3
21%
2
21%
1
0%
78.5% of 256 travelers were presumably happy with Billion Stars Express as they left good or no review