Don´t ever travel by StarMart Express! We went from Penang to Singapore Golden Mile Complex - or better said, we should. First of all, the staff and the bus drivers are very rude and don´t provide any information unless you ask them hundred times! My whole skin scratched from the bed bugs bites! But what was the worst about our trip is that they left us at Singapore border with our belongings in their bus!! First, we crossed the Malaysian borders where we took only the passports and the bus waited for us just on the other side of borders. Everything OK. Then the *fun* started. We reached the Singaporean borders and we assumed that it will be the same - they´ll check our passports and the bus will wait for us on the other side. We left some things like pillows, blankets, headphones, hats, water and food inside. Everyone was taking their suitcases from the luggage space in the bus, so did we. We thought it needs to go through security screening. We crossed the borders after the security checks but voilee - our bus was not there!! We have been calling the driver and the company but they have been cancelling our calls. We were wating and waiting endlessly. Nobody couldn´t help us unless one police man saw us loitering arround desparate. Then he explained us it is a StarMart habbit to do this and we are not the first ones - they simply leave you at the borders and you have to wait for another bus with the same direction whether it is a few minutes or a few hours! The driver didn´t bother to tell it to us or warn us to take everything from the bus. Of course, me and my boyfriend were the only Europeans / tourists there, so they were just waiting till we reach the borders and leave there some valuables!! Nobody from the company in asnwering us up to now!! Never again!!