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Shir OWe had a very disappointing experience with the ferry from Koh Tao to Koh Samui.
To begin with, when we arrived, the place was extremely crowded and there was no proper organization or assistance. The staff were rushing everyone and did not provide any real help when we were boarding the ferry.
From that point, the whole experience became even worse. Water started leaking from the ceiling of the ferry. The ferry was poorly maintained and not clean, and there was no one available to properly assist us or address the situation. We had to stand for almost half of the journey because there were no alternative seats or arrangements.
In addition, the ticket did not clearly indicate that there would be another stop along the way. After all of this, the ferry was delayed by an hour and a half, which caused us to miss our flight and lose hundreds of dollars.
What was most disappointing was the complete lack of assistance, communication, and empathy from the staff. No one offered any meaningful help or solution despite the consequences we faced.
This was an extremely frustrating and disappointing experience. We will definitely not be traveling with your company again. The lack of organization, maintenance, communication, and especially empathy from the staff was unacceptable.
Koh Tao to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 12, 2026
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Ofek EWe arrived later than it said and waited a long time to go down from the boat, long wait at koh pangan (went to koh samui)
The rest was great service ect
Koh Tao to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 11, 2026
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Daniel Very fast and on time
Koh Tao to Koh Samui, Ferry Speedboat, Songserm (ส่งเสริม), Aug 11, 2026
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Nicholas SIt would have been helpful to know there was no toilet on board
Koh Tao to Koh Samui, Ferry Speedboat, Lomlahkkhirin (ลมหลักคิรินทร์), Aug 10, 2026
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Ron SWe sailed on a brand new ferry, the AC was so good, the value for money is awesome !
It was great transportation
Koh Tao to Koh Samui, Ferry Catamaran, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), Aug 10, 2026
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Luca SNever on time.
Koh Tao to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 9, 2026
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Laurent You should display destinations and boarding time on a LCD screen just before the gates instead of using a microphone. It is sometimes difficult to understand and to be sure we are on the right queue
Koh Tao to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 7, 2026
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Monica D1 hour late. They were unloading my suitcase in Koh Phangan instead of Koh Samui, but luckily I noticed in time.
Koh Tao to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 6, 2026
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Karen JIs was overall good, although the trip took one hour more then expected.
Koh Tao to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 1, 2026
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Franziska MWe were delayed by one hour already once we arrived at the pier in Koh Samui. We sat in the van to the airport. Although the car was totally full and people had to hurry to catch their plane the driver had no rush at all. He waited outside, chatted with some colleagues and made no effort to catch up the delay.
Koh Tao to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Jul 27, 2026