VG
Vijay GReducing one star because, the Phantip office where tickets are issued for pier and bus is about 500 mtrs, not proper road. We are expected to carry our baggage’s and walk to the pier. I expected someone to handover the tickets at the pier itself or arranged for a drop from Phantip office.
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), May 9, 2026
BP
Bruna PThe ferry from Samui to mainland is great, but the bus is not. I've taken other travel buses in Thailand and this was by far the worst. The AC was barely working so it was really hot inside, the bus was very dirty and old, in need of maintenance, and the plugs to charge did not work. I dont know if there was a toilet in the bus, but if there was, no one used it. It stopped quite often.
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Apr 16, 2026
LF
Loris FPersonnel in Phantip very nice, trip with Seatran nice and smooth.
Bus trip from Donsak to Phuket: not comfortable bus at all.
They will charge you extra for the luggage, they count as normal size a hand luggage. They well know most tourist travel with a medium to big luggage or a big backpack, which means they charge almost everyone. Why not adding this cost to the trip right away? or give people the options to buy online?
Second: the bus stopped after 15 minutes from leaving the pear. No one needed that stop. Then it stops again 1,5 / 2 hours before phuket (reasonable stop).
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Apr 3, 2026
NC
Nicolas CWe arrived at the destination an hour late. But other than that the service was not bad.
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Mar 28, 2026
GV
Gerda VOld bus and we have to pay 100 baht each because our bag was 0,2 inch to big, ridiculous, the way of measuring was not correct, we have small bags
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Mar 16, 2026
T
Theo Everything was fine but at the final terminal there was no further transport to our final destination
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Mar 2, 2026
C
Catharine It was really good, both the ferry and bus ride were comfortable.
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 13, 2026
BB
Bev BLong, especially on bus, ferry great, bit of faff around phuket, but got us in next bus to patong, and dropped us off where we asked for.
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 12, 2026
GE
Gergo ECheap, straightforward, comfortable. The bus stopped twice for comfort breaks, the Ferry was comfortable and the staff in Phuket and Koh Samui were really nice
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 2, 2026
RM
Robert MWaiting hours without reasons and many stops- extra charge for + 2inches but ok (100baht). Many many stops and big Traffic in Phuket….bus seats are comfy just waiting is unnecessary!
Koh Samui to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jan 18, 2026