BF
Bernadetha Fdon not believe this company. i buy ticket to drop off at airport but they didn’t drop off us on airport! it’s far from airport and need 40 minutes by taxi. also it’s 3AM when they drop off us and the driver didn’t understand english, when i show my ticket he just say no no and then left us.
Sapa to Noi Bai Airport, Bus Double cabin, King Express Bus, Aug 31, 2025
BF
Brennan FPick up andarrival on time they also picked us up from the hotel, which was an unexpected surprise
Sapa to Noi Bai Airport, Bus VIP Cabin, Luxury Van Limousine (Luxury Van Limousine), Aug 29, 2025
AM
Alessandro MAwesome service and awesome sleeping bus
Sapa to Noi Bai Airport, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Aug 20, 2025
MR
Muhammad Rawesome easy to buy bus ticket . however, they send us message wrong office location. its not specific location but we manage to find it
Sapa to Noi Bai Airport, Bus Single Cabin, Sao Viet, Aug 17, 2025
NH
Niklas HReally good, new busses!
Sapa to Noi Bai Airport, Bus Upper Single Cabin, HK Buslines, Aug 7, 2025
BK
Bartosz KBrand new green bus looked great but had no toilet facility on board. It stops regularly (every hour) but it is worth knowing. Parkings toilets are disastrous so please be mindful whilst you eat before the trip. The bus arrived on time but before boarding they had to clean up after previous passengers. Unfortunately pillows and blankets weren't replaced but just folded up. We have travelled with SaoViet where everything was removed from the bus and replaced with fresh.
Impressive screens in the bus are worthless as you can't connect to it in any way and there's nothing on them. No internet on board either! Tickets: SaoViet at the check in provided a ticket with a seat no. HK Buslines just checked people in without telling them where they will be sitting. This created unnecessary rush as done passengers thought they have to hurry to get better beds! Please tell passengers that the seats are allocated.
Sapa to Noi Bai Airport, Bus Lower Single Cabin, HK Buslines, Aug 4, 2025
VS
Vanessa SNo privacy on the bus, but at least it showed up. The bus is very old and damaged.
Sapa to Noi Bai Airport, Bus Sleeper, King Express Bus, Jul 23, 2025
SS
Steven SGood communication, timing on point and two stops as promised.
Sapa to Noi Bai Airport, Bus Lower Single Cabin, HK Buslines, Jul 13, 2025
EH
Eduardo HThe driver assistant was a bit rude.
Sapa to Noi Bai Airport, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jun 15, 2025
AR
Apple RWe were supposed to be dropped at the the airport but they didn't stop. We stoped at the terminal.
Sapa to Noi Bai Airport, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jun 6, 2025