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Sanne DLovely bus, water and cake, stop around 1am with free food.
Bangkok to Chiang Mai, Bus Super VIP Bus, Sritawong Tour, Mar 2, 2026
AC
Amy CPaid extra for the "VIP" bus. Yes the seats did recline a lot but maybe too much - the seat infront of you will be touching your legs (even if you are not tall)
Like many other people have said, the bus was absolutely freezing.
The driver stopped for constant cigarette breaks but refused to let passengers have even one break in over 10 hours. I asked a couple of times could I get off for 2 minutes as I was too cold on the bus but the driver was very rude and just kept shouting no and waving in my face.
We arrived just about on time but could have arrived earlier if the driver hadn't stopped so often for his own personal breaks, or he could have let the passengers off for 10 minutes at some point to break up that cold and uncomfortable journey.
There was a "meal" provided but it was a lucky dip microwave meal from 7eleven, no vegetarian option.
None of the staff could speak English at all so trying to get any help was very difficult.
I tried to contact 12go for support but that was also a huge waste of my time.
Honestly i would save your money and go for one of the cheaper buses - this was definitely not a "VIP" experience.
Bangkok to Chiang Mai, Bus VIP Bus, Tour with Thai (ที ดับบลิว ที ทัวร์วิทไทย), Mar 2, 2026
YO
Yves OIt was really OK, chairs are very comfortables but I can’t understand why, just after going out of the parking of MoChit, the driver stop to take some parcels… why I don’t do that before the departure of the bus… it’s seems very inexplicable…
Bangkok to Chiang Mai, Bus Super VIP, Sritawong Tour, Mar 1, 2026
MA
Mark ASmooth easy comfortable ride
Bangkok to Chiang Mai, Bus Super VIP, Sritawong Tour, Mar 1, 2026
PM
Paulina MThey offer a “VIP” bus and the bus was old, the AC don’t work well, the toilets where disgusting, they don’t respect the seats, we where late, the only difference between a regular bus and this it’s the seat, and the service in general it’s poor and bad, so don’t pay more for it!
Bangkok to Chiang Mai, Bus Super VIP, Sritawong Tour, Mar 1, 2026
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Renee SMost comfortable bus I’ve traveled on, would use again!
Bangkok to Chiang Mai, Bus Gold Class, Nakhonchai Air (นครชัยแอร์), Mar 1, 2026
LD
Luana DI think one stop in 11 hours is pretty crazy. It didn't look like we were even allowed to go to the in bus bathroom since they didn't let you get up from your seat.
Bangkok to Chiang Mai, Bus Express, Sritawong Tour, Mar 1, 2026
AB
Alex BLoud passenger playing loud videos all night but the rest of the trip was great
Bangkok to Chiang Mai, Bus Super VIP Bus, Sritawong Tour, Feb 24, 2026
RL
Raz LThe bus was dirty. Nasty toilet and the staff do not know English!!!
Bangkok to Chiang Mai, Bus Super VIP Bus, Sritawong Tour, Feb 24, 2026
AK
Alexander KExcept that the journey took us 10,5 hours, we had an amazing experience with nakhonchaiair. Good drivers and a amazing journey, very good and friendly onboard service. They provide you with snacks and drinks, even with a meal included. The seats are very spacious and comfortable. I can really recommend this to everyone
Bangkok to Chiang Mai, Bus Gold Class, Nakhonchai Air (นครชัยแอร์), Feb 24, 2026