D
Diego The check point and the bus where diferent sites, i had to take a taxi to go outside the city and then return into the city because the bus isn't there
Ha Giang to Hanoi, Bus 1st Class Sleeper, Good Morning Cat Ba Bus (Good Morning Cat ba), Jun 10, 2025
SO
Stan OVery good service! And free shuttle to hotel. Perfect!
Ha Giang to Hanoi, Van Tourist, Dong Bac Travel, May 30, 2025
RG
Rebecca GA reasonably comfortable journey, starting and finishing on time
Ha Giang to Hanoi, Bus Sleeper 44, Bang Phan, May 27, 2025
SK
Sanija KWe bought tickets from Ha Giang to Hanoi (bus + mini bus). Very unpleasant ride, the second bus took us to complately different location than mentioned on the drop-off point, when we mentioned that we have paid to be droped off at different location he got angry and agressive and kicked us out on the street! Would not recomend as they do not provide services they promise. We have taken many sleeper buses but never had any problems, this was just something unacceptable.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, May 12, 2025
PL
Pierre LDifficult communication with staff on board. Transfer from sleeper bus to shuttle bus in Hanoi was unexpected and hard to figure out on the spot. Driver of shuttle bus did not drop us off anywhere near expected destination.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, May 3, 2025
H-
Highland -Deranged driver who was very very rude. Not blaming this on not knowing English but it was insane. Very dangerous driving and just straight up being aggressive. He’s lucky that we needed him but I wanted to return the favor.
Other passagers said the same.
He pretended to be in a hurry and than stopped 6 times to talk to friends or let them on for one or two stops.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, May 1, 2025
G
Gregoire Everything was perfect, except for the failure to respect the arrival point.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Apr 30, 2025
NC
Nicholas CThe bus dropped us off 40 minutes from the the actual drop off point. All the drivers said was "Hanoi get off". We were flooded we taxi drivers, and most of us took taxis to our hotel. Later, we learned we were supposed to wait for a minibus to take us to the drop off point. But no bus employee told anyone.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Apr 28, 2025
R
Rebekka Driver was unpleasant. Unclear instructions and poor communication of pretty much everything
They dropped us at the wrong spot and only paid our further commute after discussing with him for a long time
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Apr 24, 2025
CG
Coen G30 min delay, but reached the destination in time
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Apr 24, 2025