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Meghan STerrible experience bus crashed about 10 minutes in they looked at bus decided it was ok without saying anything. Then about an hour from hanoi made us get off the bus on the side of the motorway to get a smaller vehicle. Would not recommended felt very unsafe
Ha Giang bus to Hanoi, Bus VIP Cabin 24, Daiichi Travel, Oct 22, 2026
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Helena Comfortable. We arrived ealier than expected and there was not much communication from the driver but good experience overall!
Ha Giang bus to Hanoi, Bus Lower Single Cabin, Sao Viet, Oct 19, 2026
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Brian ALeft at pickup. Had to take another bus.
Ha Giang bus to Hanoi, Bus Cabin 34, Bang Phan, Oct 18, 2026
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Jeremy MThe driver was super helpful and even agreed to show up early! The ride was easy and everything worked well. I often solo travel with my bicycle and this was a very easy way to get back after biking around Ha Giang. I would recommended it to anyone!
Ha Giang bus to Hanoi, taxi SUV 4pax, Dong Bac Travel, Oct 14, 2026
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Simon BThe service from bus staff was truly awful. Very rude.
Ha Giang bus to Hanoi, Bus Upper Single Cabin, Sao Viet, Oct 10, 2026
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Patricia VOverall punctual, the drive was quick, but the quick and bumpy driving made it impossible to sleep. In the last row, the air conditioning vents drips on you, so better pick another row! The drivers didnt talk to us about the food stop (how much time we had and so on), that would have been nice.
Ha Giang bus to Hanoi, Van Limousine 12, Dong Bac Travel, Sep 27, 2026
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Michelle GThe driver was very punctual. However, he was on his phone a lot, overtook other vehicles in an unsafe way, and stopped for a break without explaining why. He spoke very little English.
Ha Giang bus to Hanoi, taxi Comfort 3pax, Chou Travel (Chou Travel), Sep 23, 2026
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Juan JThe bus was 20 minutes late at the departure location. At the end of the trip, the person in charge did not let us know about the drop off station, and we almost missed the next bus.
Ha Giang bus to Hanoi, Bus Upper Cabin, Dang Quang Limousine, Sep 13, 2026
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Amber VAt the waiting point there was everything; snacks, toilet, drinks and a place to chill. The bus was good, but didn’t like that we couldn’t eat on it. The drivers and other people were very loud. They didn't take into account the passengers who wanted to sleep. There were also a lot of random stops in the traffic jam. As a result, we arrived an hour later instead of half an hour later. When we were dropped off, everything had to happen really fast. I didn't find them friendly or accommodating. A plus is that there was a toilet on the bus.
Ha Giang bus to Hanoi, Bus Lower Double Cabin, Sao Viet, Aug 6, 2026
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Freyja KGood driver, clean cabins and walkway, we got back to Hà Nội at 11:30pm instead of 12am which I was grateful for!!
Ha Giang bus to Hanoi, Bus Upper Single Cabin, Sao Viet, Jul 21, 2026