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Meghan STerrible experience bus crashed about 10 minutes in they looked at bus decided it was ok without saying anything. Then about an hour from hanoi made us get off the bus on the side of the motorway to get a smaller vehicle. Would not recommended felt very unsafe
Ha Giang to Hanoi, Bus VIP Cabin 24, Daiichi Travel, Oct 22, 2026
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Helena Comfortable. We arrived ealier than expected and there was not much communication from the driver but good experience overall!
Ha Giang to Hanoi, Bus Lower Single Cabin, Sao Viet, Oct 19, 2026
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Brian ALeft at pickup. Had to take another bus.
Ha Giang to Hanoi, Bus Cabin 34, Bang Phan, Oct 18, 2026
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Simon BThe service from bus staff was truly awful. Very rude.
Ha Giang to Hanoi, Bus Upper Single Cabin, Sao Viet, Oct 10, 2026
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Juan JThe bus was 20 minutes late at the departure location. At the end of the trip, the person in charge did not let us know about the drop off station, and we almost missed the next bus.
Ha Giang to Hanoi, Bus Upper Cabin, Dang Quang Limousine, Sep 13, 2026
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Amber VAt the waiting point there was everything; snacks, toilet, drinks and a place to chill. The bus was good, but didn’t like that we couldn’t eat on it. The drivers and other people were very loud. They didn't take into account the passengers who wanted to sleep. There were also a lot of random stops in the traffic jam. As a result, we arrived an hour later instead of half an hour later. When we were dropped off, everything had to happen really fast. I didn't find them friendly or accommodating. A plus is that there was a toilet on the bus.
Ha Giang to Hanoi, Bus Lower Double Cabin, Sao Viet, Aug 6, 2026
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Freyja KGood driver, clean cabins and walkway, we got back to Hà Nội at 11:30pm instead of 12am which I was grateful for!!
Ha Giang to Hanoi, Bus Upper Single Cabin, Sao Viet, Jul 21, 2026
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Rudra We will continue to use this company's services.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Jul 15, 2026
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Leighton We contacted them well in advance, and they arranged a bus to pick us up directly at our hotel. We will use their service again.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Jul 13, 2026
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Jules Great - We had a good sleep on the bus.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Jul 13, 2026