LR
Luca RIt was assigned a cabin that was not the one I booked. It was not deluxe. Indeed the name on the ticket were not of my family neither the number of passaport. I asked a couple of time but never clear answer.
Sapa Lao Cai to Hanoi, Train Cabin 4x, Damitrans, Aug 16, 2025
JV
Jo VIt was puzzling to get the tickets, since they were only pictures on someone’s phone.
The carriages were old and the airco is not sufficient. The train was on time though.
Sapa Lao Cai to Hanoi, Train Cabin 4x, Damitrans, Aug 13, 2025
LG
Laurent GNot as reserved. Not fansipan express
Sapa Lao Cai to Hanoi, Train #SP4 Deluxe Cabin 4x, Fanxipan Express, Aug 12, 2025
LM
Lisa MWe booked a limousine and it was a sleeper bus. Which was very uncomfortable during the day because you couldn’t sit up.
All the staff was very rude, from the check-in counter to every stop. Especially the driver was very impolite and yelled at us „no food!“ even before boarding or saying anything else. I just asked if we’ll stop anywhere during a 6h journey to eat and use the restroom but he just kept yelling. The lady at the front desk didn’t even answer when I asked her things. We ended up leaving the food in the front and then taking it during a break.
During the break they just closed the door and left us inside while they cleaned the front window. We had to the bang against the door multiple times because we really had to use the bathroom after a few hours of driving.
Sapa Lao Cai to Hanoi, Bus Limousine 24, Futa Ha Son (Futa Hà Sơn), Aug 9, 2025
BV
Bart VOld trains - drinks not cold in high temperature
Sapa Lao Cai to Hanoi, Train #SP8 VIP Sleeper 4x, NewLivitrans Express, Aug 2, 2025
CF
Chrismath FComfortable journey from Lao Cai to Hanoi
Sapa Lao Cai to Hanoi, Train Deluxe Cabin 4x, Et Pumpkin, Jul 19, 2025
EG
Erwan GWe took a more expensive company for better services which were not present (lodge with shower). The cashier doesn't care and tells us to go to a restaurant and buy us one.
Didn't receive our welcom drink too.
Cabin was not cleaned well, we found belongings of a previous occupant.
Sapa Lao Cai to Hanoi, Train #SP4 Deluxe Sleeper 4x, Chapa Express, Jul 12, 2025
FI
Frank IThe Cabin train was too noisy with a hammer noice during the whole night and no possibility to change cabin. Very bad experience!
Sapa Lao Cai to Hanoi, Train Cabin 4x, Damitrans, Jul 10, 2025
AW
Angela WSnacks provided freely for cabin Suite booked. Comfortable clean, blanket provided, wall socket, slippers provided.
Sapa Lao Cai to Hanoi, Train #SP8 Suite 2x, NewLivitrans Express, Jun 16, 2025
GO
Gracie OStayed with my 3 friends in a private bunk bed thing, was a good temperature and very comfy beds, I’m 175cm and slept comfortably everything was on time you got directed when we arrived very good
Sapa Lao Cai to Hanoi, Train #SP8 VIP Sleeper 4x, NewLivitrans Express, Jun 12, 2025