Mir wurde davor eine WhatsApp geschickt und gesagt der Bus kommt später, plötzlich stand ein van da, welcher meinte das der Bus nicht mehr käme. Der Fahrer akzeptiert zuerst unser Ticket. Ich schrieb mit dem WhatsApp Kontakt, dieser meinte zuerst wir seien falsch, dann sollten wir doch sitzen bleiben. Nach mehrmaligen Nachfragen sagte der Fahrer wir müssten nochmal zahlen, weil wir falsch seien.
Ich bin überzeugt davon das der WhatsApp Kontakt und der Fahrer zusammen gehören und wir nicht die ersten waren denen sie so Geld abzocken wollten. Der Fahrer machte zudem heimlich ein Foto von uns und sendete es an irgendjemand.
Sehr suspekt!!!
Im Endeffekt stiegen wir aus und nahmen den nächsten Linienbus eine Stunde später, das ging auch nur weil uns eine Fremde half und den WhatsApp Kontakt angerufen hat!
Falls jemand herausfinden will wer der Kontakt war, der und kontaktiert hat. Das an sich war schon seltsam. Da bisher immer das Ticket von 12goAsia genügte.
+66 98 050 5112
Phuket KhaoLak Khaosok
เขาหลัก ไป ภูเก็ต, รถบัส รถบัส, Phuket Bus and Van Travel, 28 ธ.ค. 2024
AT
Aicha T
The bus came at 13:15, 35 minutes late. So we didn’t get to Pukhet at the right time.
เขาหลัก ไป ภูเก็ต, รถบัส รถบัส, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), 31 ส.ค. 2026
DT
Duy T
Very good service. When you are dropped off at the intersection, there is a team at the drop-off point to help take you to the airport by motorbike for around 100 baht per person. I love this service.
เขาหลัก ไป ภูเก็ต, รถบัส รถบัส, Phuket Bus and Van Travel, 3 พ.ค. 2026
RM
Rainier M
did not show up at all, different bus took me though
เขาหลัก ไป ภูเก็ต, รถบัส Bus+Minibus, Phuket Bus and Van Travel, 16 เม.ย. 2026
AA
Ariane A
The bus did not arrive at 11:10hs, I called the hotline 11:38hs but nobody answered the call, then I opened a ticket at 11:52hs using the website.
Then after more minutes waiting, the bus arrived super late, at 12hs, packed. There was no place for ME and MY FRIEND to sit (both of us bought the ticket using 12 Go to be sure we would have a place for us to sit).
We had to sit on the floor in the back of the bus, super hot, until Phuket Bus Terminal 2. No air conditioning enought on the back, close to the toilette. I felt sick and my blood pressure lowed down, I thought I was going to faint on the bus, thanks Buddha I did not!
If I knew it would be like this, I would just have entered the bus and payed directly 150 baht instead of more than 9USD = 300 baht not to have a proper place to sit.
I will never choose this option again!
เขาหลัก ไป ภูเก็ต, รถบัส รถบัส, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), 13 เม.ย. 2026
MR
Meghana R
I was lucky I went 40 minutes early as the bus came at 9:35 and left promptly. Also lucky that my stop was one of the early ones as I could see many people who had booked online having to stand the whole way because they just kept filling up the bus.
เขาหลัก ไป ภูเก็ต, รถบัส รถบัส, Phuket Bus and Van Travel, 30 มี.ค. 2026
AW
Andrew W
My biggest complaint is that I paid to go to Phuket airport in my trip from Khao Lak, and they forgot to go to the airport, so I then had to get a taxi from where they eventually dropped me off.
Sorry but because of this it’s difficult to recommend this service
เขาหลัก ไป ภูเก็ต, รถบัส รถบัส + แท็กซี่, Phuket Bus and Van Travel, 26 มี.ค. 2026
R
Russell
Everything good
เขาหลัก ไป ภูเก็ต, รถบัส รถบัส, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), 17 มี.ค. 2026
BB
Bohumil B
The bus was late for almost half an hour, which on the way to the airport made me quite nervous
They sent me a message two hours beforehand to tell me that departure time had been brought forward by an hour (5:30 p.m. instead of 6:20 p.m.).
I had to hurry and arrived slightly early.
At 6:00 p.m., a bus arrived that didn't look like the one in the photo. I asked if it was the right one, and they said yes, then no, then rushed me to put my bag on without confirming the destination...
I finally arrived at the right place on time, so thank you for that, but it was unnecessary stress.
เขาหลัก ไป ภูเก็ต, รถบัส รถบัส, Phuket Bus and Van Travel, 19 ก.พ. 2026