The trip was very good. The VIP bus seats were spacious which made it easy to lie down to sleep. You also get a snack and cover on arrival for the trip!
In the middle of the journey there is a break where you can exchange your bus ticket for a voucher to eat a meal - the break lasts about 15-20 minutes.
The bathroom didn’t have any hand soap, was not cleaned throughout the journey. The snack provided was very poor, inedible. Everything else was great, improvement needed for VIP service.
good the bus had problems, and was promptly changed before departure, good drivers, contained delay if we consider the departure time. nice place where we stopped for a break. if the air conditioning had been just slightly less low would have been perfect
Bus a bit old fashioned and I could see many people were having problems with broken chairs, but thankfully mine was ok. Driver was very good at no point did i see him going too fast, he was always driving cautiously.l and safe.
Overall I would recommend this service from Bangkok to Phuket, there was lots of leg space and reclining chairs for everyone, charging ports next to each seat (no one sits too close to the toilet which is nice) the journey is long so of course it’s not going to be ideal for everyone, there is a stop off at a service station half way through to use the toilet get some food and stretch your legs and the hostess supplied a basic snack and a bottle of water at the beginning which was a nice little addition. The bus took slightly longer than it said on the travel info which for us wasn’t a problem but just bare that in mind