Jurong East Venture Ave No 5 Bus Bayカジャンアイヤー・ケロ通行料Hotel BossJalan Besar MRT Exit Aニューセントラルショッピングモールバス停スレンバン・ターミナル1Ang Mo Kio Ave 8プドゥ・ラヤTuas Checkpoint Second LinkPeringgit LotusゴールデンマイルタワーSungai Besi Toll PlazaブリンチャンベルジャヤタイムズスクエアCameron Highlands ResortゴールデンマイルコンプレックスKitchener RoadBugis MRT Exit Dリトル・インディア・アーケードららぽーとマコタ メディカルセンタータマン・スリ・プトゥリ・スクダイJurong EastFarrer Park MRTクライ・バスターミナルキッチナーコンプレックス・ラベンダーKovan MRT Exit Cハッテン・ホテル・マラッカブーン・レイTBSクアラルンプールシャー・アラムタナー・ラータラーキンバスターミナルTampoiタマン ジョホール ジャヤJB Sri Putriバターワースエスタディア ホテル マラッカメラカセントラルChoa Chu Kang Bus Bay 3Copthorne Hotel CameronパシルグダンKLセントラル駅バスターミナル・ドゥータアマンジャヤ イポーJBセントラル駅Harbour FrontAncasa Hotelキャメロンハイランドラベンダー駅タマンウングタンアミナークランセントラルクアラルンプールマラッカジョホールバルパシル・グダンSingapore
A lot of confusion about the checkpoint process and luggage.
バス VIP, Qistna Express, 2026/09/04
P B
PIA B
all of our buses were delayed, in the customs of malasia we had to wait for like an hour... but the bus was very confortable, last driver was kinda mean.
バス VIP, Qistna Express, 2026/09/01
J D
Jader D
The bust from Singapore to KL was on timed the information to so the clearance in the customs was given and it was pretty fast, but it took 7 hours to arrive. I guess this is the average time, not 4.
バス VIP, Qistna Express, 2026/08/26
G E
Gildina E
Very good whatsapp hotline service
バス 急行, Qistna Express, 2026/08/12
Y J
Yu J
Bus was late for one hour for pick-up and arrival time is not accurate, arrived 4 hours later. Need to change bus at Malaysia customs.
バス VIP, Qistna Express, 2026/08/09
S F
SANCHERIE F
The ride was so smooth.
バス VIP, Qistna Express, 2026/08/03
D D
Daniella D
The bus pick up was an hour late and then arrival should of been 6pm and we arrived at our destination at 10pm
バス VIP, Qistna Express, 2026/08/02
J H
Joachim H
The Singapore bus made several stops in Singapore and was 1h late at the border.
There is a bus change at the border, the seat reservation is for the malaysia bus.
There was only 1 stop in Malaysia, so use the border toilets too. The total travel time was 8h and the bus didn't go to Kuala sentral as booked! The driver said, he can't stop there.
バス VIP, Qistna Express, 2026/07/29
A S
Austin S
Delay. Slight late on timing cause the whole trip delay
バス VIP, Qistna Express, 2026/07/19
K C
Khaled C
It was good, though bus was delayed. Journey was comfortable, with a break. But driver should say more about the transfer process at the check post.
バス VIP, Qistna Express, 2026/06/28
M B
Matteo B
From Sìngapore to Kuala Lumpur. 1 hours longer than expected for passport control at border. We recommend allowing an extra hour for the journey. Otherwise, everything is fine.
バス VIP, Qistna Express, 2026/06/16
E D
Elise D
We specifically chose this bus because it was advertised as arriving at KL Sentral.
Unfortunately, the experience was very disappointing. The journey ended up being more than three hours behind schedule. While delays can happen, what was most frustrating was that the bus did not even stop at KL Sentral. Instead, passengers were dropped off about 15 minutes away and left to find their own way to the booked destination.
The reason given was a festival in Kuala Lumpur. However, this was clearly known in advance and passengers should have been informed before departure.
The advertised travel time also seems unrealistic compared to the actual duration of the trip, even without big traffic jams. So keep this in mind when planning your travels.
Overall, poor communication, a significant delay, and failure to deliver the booked drop-off location made this a disappointing experience. I would not choose this service again.
バス VIP, Qistna Express, 2026/06/01
L L
Laura L
The bus was old and about to break down. At the start point there was not enough information of where to go or which bus it was.
バス VIP, Qistna Express, 2026/05/25
G W
Gilles W
Bus was 25min late to depart, arrival 2h30 later than scheduled.
Random stop on the side of the highway in Malaysia to board 10 passengers.
バス VIP, Qistna Express, 2026/05/18
S K
Suleman K
It's great but at the driver should be bit more polite to the passengers
バス VIP, Qistna Express, 2026/04/30
J D
Jerry D
Easy to find pick up spot and in city centre
But the should be usb on the bus
Don't write that the journey takes 5hours when it takes 8 hours 😠 don't blame circumstances that you can't control, there were no traffic jam or others delays until the last hour, should have taken the flight instead ✈️
バス VIP, Qistna Express, 2026/04/20
M F
Max F
The travelling time was supposed to be 5 Hours and 8 minutes. We took 10 hours to arrive which is double the amount. If you look on google maps and check the route, you can see it is impossible to go to Kuala Lumpur in 5 hours 8 minutes...Of course we didnt check beforegand because you stated a time amd we trust you. My partner gets travel sick when in buses longer then 6-7 hours. This is why we where so happy about the bus. In the end we arrived at 19.00 instead of 14.00 and my girlfriend felt completely sick and had to throw up. And no - this is not due to traffic or any stops...I checked google maps times and It is physically impossible to arrive within your estimated arrival time from Singapore to KL...I am asking for a partial refund as double the amount of travelling time without any heavy traffic jams is really not okay. You need to change the travel time on the bus from SG to KL...
バス VIP, Qistna Express, 2026/03/29
B B
Baden B
The driver did not know how to drive the bus, grinding all the gears, going too fast over rough road causing an uncomfortable journey. The bus broke down and we had to be transferred to a second bus! The driver stopped at random places with no explanation at all. We arrive in KL 10.5 hours after departure!
バス VIP, Qistna Express, 2026/03/27
E B
Elisa B
The bus was comfortable but quite dirty. The driver kept burping. We arrived almost two hours late.
バス VIP, Qistna Express, 2026/02/22
F G
Felix G
We arrived a little later, but both drivers were very friendly and waited for the latecomers. The first bus was a bit older, the second was quite new and comfortable.
バス VIP, Qistna Express, 2026/02/22
B P
Brooke P
Bus was cancelled and rescheduled for 3 hours later. Bus showed up 45 minutes late. Operated was rude and unhelpful. Bus was very cold.
バス VIP, Qistna Express, 2026/02/18
洋
洋治山中
The bus drop off me different place.
バス VIP, Qistna Express, 2026/02/08
A T
Alan T
The bus left an hour later than advertised.
バス VIP, Qistna Express, 2026/01/17
G B
Gladwyn B
The bus journey from the Malaysia checkpoint to Malacca was comfortable and smooth. However, the bus from Bugis MRT to the checkpoint did not have the same comfortable seats.
The staff throughout the journey were polite, informative, and friendly, which was appreciated.
As a tourist with limited local knowledge, it was quite shocking to be dropped off in Malacca on a motorway with no access to taxi services or safe onward transport. This made the arrival stressful and unsafe.
Please consider arranging drop-offs at safer, more accessible locations. For anyone booking this service, please be aware of this situation in advance.