RD
Roxane DNEVER BOOK!! We got robbed!! They pick you up at the hotel with a tuktuk, then you have to go in a mini van but after 2min they ask you to leave the van and wait outside for 5 minutes “to wait an other passengers to arrive”, afterwards you have to go on a bigger bus because the van is to small for everyone all of a sudden! In the meantime they stole around 800k KIP from our backpacks and all the other passengers aswel!! Never book with them!!!! This was not all, the bus was also in a small accident and drove like a maniac ! Googled the firm afterward and should have seen this coming, they are know for this!
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Jan 6, 2026
LP
Lars PThis could have been at least 1 hour shorter. We waited a long time for other people at pickup and then again for the same people at the toilet break.
At some point you have to leave people behind/not take them, I am sorry. What other sense does a pickup time make?
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Jan 2, 2026
JD
Jan DVehicle was a bit overloaded with luggage but very good driver and we arrived 20 mins before schedule
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Dec 31, 2025
KJ
Kara JBit disorganised, but did the job.
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Dec 28, 2025
SR
Simone REverything was well organized and I always received quick feedback. They also give us a car instead of a van since we were only three people in the group.
Thank you very much.
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Dec 25, 2025
N
Nathalie Everything went smooth and organized. Thank you.
Vientiane to Vang Vieng, Van Minivan + Bus, Buasai Travel, Dec 18, 2025
TH
Ton HThe driver stopped several times leaving us in the car without telling us the reason
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Dec 18, 2025
MD
Maria DThe van was clean and punctual. They left us in the city center, so need of getting a tuktuk. The office in Vientiane even has a coffee/restaurant, so you can get a sandwich there
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Dec 8, 2025
ES
Eric SWas all on time and good van.
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Dec 4, 2025
LP
Leonard PGuy next to me took half my seat
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Nov 30, 2025