PB
Philippe BWe booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Mar 11, 2026
JC
Jann CVan was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Mar 11, 2026
KI
Katherine Ibus was scheduled for 11:30 we didn’t get picked up till 2 only because we were non stop calling
Vang Vieng to Vientiane, Van Minivan + Bus, Buasai Travel, Mar 10, 2026
JK
Julie KVehicle on time, we arrived an hour earlier.
Vang Vieng to Vientiane, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Feb 25, 2026
MC
Mina CNothing exceptional but to complain about
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Feb 9, 2026
BE
Ben EDriver didn’t arrive on time ..called the number no one could speak English, got my accomodation host to call.. they said they were coming then didn’t arrive for anther hour (and after another phone call from my accommodation provider) they finally arrived.
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Jan 28, 2026
JR
Janine RWe didn’t get picked up in time then texted no response then called. They said it’s gone then we got on the next one and that worked out quite ok but really cozy haha
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Jan 17, 2026
S
Sophie 30 minutes late picking up, I had to message via WhatsApp multiple times.
Over sold the bus, 2 people had to sit on plastic seats in the isle
Vang Vieng to Vientiane, Van Minivan, Exploring Laos, Jan 13, 2026
ДК
Дарья КIt was not a minivan that we paid for, but a big old bus
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Jan 12, 2026
WS
Wakako Si had a feeling it would happen, and it did happen. i was waiting for 12 o'clock pick up and no one showed up. good thing was i had the local tour company phone number and i could use my phone to call. i needed to call 5 times till i could get the answer. they hung up in the middle of the conversation. i waited one hour, and yes they forgot to pick me up, that was the reason fo the delay
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Jan 3, 2026