DV
Dmitri VNot sure if this is rating the transfer to the speedboat, if so that was excellent. Although would be helpful if we were told to go to the check in desk to get the sticker and ticket.
Unfortunately on the speedboat a wheel was stolen from my Samsonite suitcase during the boat trip. It has to have been stolen as its whole casing was removed by sliding it off. Not sure if it was the crew or a passenger?
Koh Samui to Koh Phangan, Van Speedboat, Lomlahkkhirin (ลมหลักคิรินทร์), Jan 2, 2026
PL
Philip LThe Ferry ride itself was good enough. But the meeting at Samui Airport was incredibly badly organised. Not clear information of where to go. We ask one staff member (in a green t-shirt) who sent us to the wrong place to wait, then I called the hotline, who told me to ask inside the airport information service. Then were told to find someone in a green t-shirt, who send us to a desk were told to wait where the first green t-shirt women had sent us away from. Chaos and hot. Samui airport has not been renovated for at least 25 years. Terribly inefficient and chaotic organisation. 12Go needs to sort this out with the ferry companies and give clearer instruction on the tickets.
Koh Samui to Koh Phangan, Van Ferry + Van, Seatran Discovery (ซีทราน), Dec 30, 2025
KK
Kerstin KThe Check in at the pier seemed disorganized.
The Staff at the Counter was very unfriendly
This two things combined makes us feel very unconfortable. As tourist being the first time in Thailand I would have wished more Support.
Koh Samui to Koh Phangan, Van Speedboat, Lomlahkkhirin (ลมหลักคิรินทร์), Dec 29, 2025
SC
Sagi CWe were two adults and two kids—one child is eight years old, and the other is one year old. I understand that babies are usually not charged like adults, but we were fully charged for all four of us. In the end, I paid around 600 baht per person.
In addition, we arrived at the airport earlier than planned and I tried to contact the company to see if the pickup could be moved earlier. I couldn’t reach anyone to help—there was no driver available and no one at the counter to speak with. Even though I paid an extra 100 baht for assistance, no one was able to help.
Overall, I felt it would have been easier to handle this on my own instead of using an agency. Thank you.
Koh Samui to Koh Phangan, Van Speedboat, Lomlahkkhirin (ลมหลักคิรินทร์), Dec 21, 2025
YT
Yusuf TIt worked in the end but it was no where written that we had to checkin at the counter. There was only a GPS position included as a spot where we would get picked up. But no body showed up and we needed to go to the counter first. It would be great if this could be reflected correctly in the instructions with the ticket. Thanks.
Koh Samui to Koh Phangan, Van Van + Ferry, Seatran Discovery (ซีทราน), Dec 21, 2025
KD
Klaus DVery loud ferry boat, bad transportation service on Koh Phangan (Seatran Discovery). I had to walk more than 200m with heavy luggage !
Koh Samui to Koh Phangan, Van Van + Ferry, Seatran Discovery (ซีทราน), Sep 29, 2025
AK
Angelica KThe staff was so friendly and everything was so easy going
Koh Samui to Koh Phangan, Van Ferry + Van, Seatran Discovery (ซีทราน), Sep 23, 2025
IA
Ivan ASeaTran was quite professional about the trip. The motor of the ferry originally scheduled broke down. They quickly organized replacement speed boats. We had to wait around 45 minutes but the delay at the end was only 30. No complains about it since they handled the situation well.
They also organized a transfer to our hotel in Koh Phangan for 1600 Bhat in a private van for four people. We did not find it as expensive compared to 1000-1200 Bhat that a regular, less comfortable taxi would have been.
Overall, we’re satisfied with our experience.
Koh Samui to Koh Phangan, Van Ferry + Van, Seatran Discovery (ซีทราน), Aug 20, 2025
AS
Aviram SThey waited for us even when the plain landed later then scheduled.
Koh Samui to Koh Phangan, Van Ferry + Van, Seatran Discovery (ซีทราน), Aug 2, 2025
DB
Dmitrii BThe ferry is good, embarking and disembarking are well organised. But both minivan transfers were not good at all. First one left me on the road apposite the ferry terminal, which then I have to cross with luggage. Even if the car park was empty. The second transfer stopped apprx 500m from the hotel, vaguely showed the direction and drove away. So don’t take the full transfer, there are plenty of options to take a ride from airport to ferry and from the ferry to the hotel. And they’ll drive you right to the place.
Koh Samui to Koh Phangan, Van Van + Ferry, Seatran Discovery (ซีทราน), Jul 27, 2025