KC
Keylee C(This is for the Vientiane -> Vang Vieng bus/van). It was okay. It was not the same van/bus as the picture, it was much older. But it worked so I don’t really care. Our hotel was out of the pick up area so we went to the sarah transport office (near veintiane night market area) 30min before the time it was scheduled for like we were told. We didnt end up getting picked up until 30min after the initial time we were given - so we were there waiting for almost an hour. Didn’t bother us, but that information just wasn’t clear. We were fine waiting there though, there was outlets to charge our phone and it was cool in the building.
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Jun 8, 2026
GM
Grayson MSadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Jun 7, 2026
AR
Apoorva REasy from booking to arrival at my destination!
Vientiane to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Jun 6, 2026
JG
Jake GPick up was early, aircon, good seats for the 1h 40m journey we did and we also arrived early to our drop off. Would use again
Vientiane to Vang Vieng, Train #D88 Second Class Seat, China Railway (中国铁路), May 30, 2026
MG
Mitchell GFour times the actual cost of buying tickets at the station.
Vientiane to Vang Vieng, Train #D88 Second Class Seat, China Railway (中国铁路), Apr 25, 2026
DM
David MPickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Apr 13, 2026
AO
Alelie OExcellent. Vientiene to Viang viene. on time, driver was nice
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Apr 4, 2026
CC
Consuelo CHe didn’t take me to the drop off choose
Vientiane to Vang Vieng, Van Minivan, Yortdoy Travel (ยอดดอย ทราเวล), Mar 10, 2026
LF
Luise FTo late. Minivan changed into a Bus. Bus needed even more time.
Vientiane to Vang Vieng, Van Minivan + Bus, Buasai Travel, Mar 8, 2026
SA
Simon AComfortable train. 20 minutes late on 45 minute journey. The wonder of high speed rail.
Vientiane to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Mar 6, 2026