JF
James FBooked a soft seat ticket, got hard seats - just boo from the stall in town, cheaper and more reliable
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Oct 13, 2025
LH
Lin Hnot efficient and not positive to help guest
Vientiane to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Oct 12, 2025
LC
Lucie CI booked a mini bus and it was a coach. I got on the coach to find the only seat left was broken and the seat wasn’t attached. I asked to move but was told this was the only seat available, and the mini bus was full
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Oct 12, 2025
A
Anastasia Very good service. comfortable bus. Friendly driver. High speed transfer.
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Oct 12, 2025
MC
Maria CWe almost got skipped. There was another couple waiting for them to pick them up, and they didn’t even check their bookings until I came up to them and asked if they were “Family Service”. They told me that they were them, so then is when they realised they almost left us without even controlling the other passenger’s ID. Luckily I went to them
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Oct 12, 2025
JW
James WAll smooth and on time. More fun zipping thru the traffic than on the train.
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Oct 10, 2025
FR
Faiz RIt was smooth. Train check-in is straight forward and doesn't take more than few minutes. Getting to train station 1-2 is not necessary, just 30 minutes before departure time is enough. The train staff is disciplined and precise. City center to train station is 30-45 minutes drive.
Train itself is clean and comfortable.
Vientiane to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Oct 2, 2025
B
Brett Helpful staff, fast, efficient and safe travels.
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Sep 19, 2025
TB
Teo BGot the ticket confirmation email, end up ask to change time to morning train as low season.
Vientiane to Vang Vieng, Train Second Class Seat, Laos Group Tour, Sep 18, 2025
MC
Maurizio CGood trip as planned
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Aug 29, 2025