FS
Filip SVery small van, many people, crowded like sardines, loud music played by the driver made it impossible to sleep and talk
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Nov 19, 2025
AB
Andrea BAbbiamo prenoto sto sul sito e una volta confermato non trovavamo il pick up dall’aeroporto (come rischiesto e prenotato) ma solo dal centro città. Scriviamo al carrier su whatsapp e lui ci conferma la disponibilità. Il giorno di arrivo all’aeroporto segnalo l’arrivo e ci dicono di raggiungere la sede in centro città. Poco chiari, abbiamo speso soldi per il taxi che non ci sono stati rimborsati e il transfer era un van con i bagagli ammassati nel corridoio con poca sicurezza. Assolutamente sconsigliato. Non prenotate con questa compagnia.
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Nov 19, 2025
MM
Martono MI have been asking for confirmation and ask for support , no response hence I have no choice to book another service , please refund as confirmation sent too late and lack of assurance hence as travelled we have no chose to book another service to ensure we can travel on time
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Nov 17, 2025
VH
Van HMy train ticket BW4233235 from Luang Prabang to Vientiane on 16/11 at 11:50 was sold out. Your team texted me and suggested to change to later train but we have to take Flight from Vientiane to Ho Chi Minh at 6:30pm. Therefore we ask tor cancellation and refund but there is no confirmation from 12Go officially. The support team reply too slow and didn’t pick up the phone, poor service. How is our booking and refund?
Vientiane to Vang Vieng, Train #C92 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Nov 16, 2025
CH
Christoph H- Friendly driver
- pickup on time
- tidy van with USB-C and A/C
- quiet drive
- got to Vang Vieng even
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Nov 14, 2025
YO
Yaroslav ORoad it self was great, comfortable.
But for some reason for me and my wife were purchased tickets in different couches. And I understand if there was no place in my couch but it was completely empty.
Vientiane to Vang Vieng, Train #C92 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Nov 11, 2025
CO
Chiara OI got my pickup to the station and the van was really confortable!
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Nov 8, 2025
AM
Anita MEasy, punctial, good Service and always there if question occur..
Vientiane to Vang Vieng, Train #C92 Taxi + Second class train + Taxi, Laos Railway by RG Adventure (RG Adventure ), Nov 6, 2025
JV
Jasmine VTravel company rang me a few days previous to check my booking and sent me a pdf via email. A woman met us at the booking office in Vientiane to give us our tickets (the next time we already had our tickets via QR code which was easier). The stations are like airports and have security (no aerosols!)- boarding begins 20 minutes before and there are big queues. However, it was overall a very easy and smooth experience for us.
Vientiane to Vang Vieng, Train #C92 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Oct 29, 2025
AV
Arnat VShoutout to Lun, the coordinator lady who provided her best support.
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Oct 26, 2025