PV
Paul VI am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Aug 11, 2026
CM
Christian MEverything went smooth.
Vientiane to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Aug 8, 2026
TF
Thomas FGood service, only the train changed so we couldn‘t go as planned.
Vientiane to Vang Vieng, Train #C82 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Jul 28, 2026
GP
Gena PGreat service. Fast, professional, convenient.
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Jul 25, 2026
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Jennifer Receiving some form of communication for confirm pick up times would have been nice.
Vientiane to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Jul 15, 2026
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Timothy RWas scammed at the security point by the Frontier Police. Took Swiss Army knife and opened bottle of whisky. Then said I could have it back if I paid money,
Vientiane to Vang Vieng, Train First Class Seat, Laos Railway by Family Service, Jun 22, 2026
TO
Tamas OGreat trip. Quick. Clean. Organised. We arrived on time.
Vientiane to Vang Vieng, Train #C86 Second Class Seat, China Railway (中国铁路), Jun 20, 2026
JD
Joela DGreat support. Everything ok!
Vientiane to Vang Vieng, Train #C82 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Jun 18, 2026
JG
Jack GOn time and the seats were comfortable
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Jun 14, 2026
KC
Keylee C(This is for the Vientiane -> Vang Vieng bus/van). It was okay. It was not the same van/bus as the picture, it was much older. But it worked so I don’t really care. Our hotel was out of the pick up area so we went to the sarah transport office (near veintiane night market area) 30min before the time it was scheduled for like we were told. We didnt end up getting picked up until 30min after the initial time we were given - so we were there waiting for almost an hour. Didn’t bother us, but that information just wasn’t clear. We were fine waiting there though, there was outlets to charge our phone and it was cool in the building.
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Jun 8, 2026