ID
Ian DQuite comfortable although mattress very hard compaired to other operators.
Vang Vieng to Vientiane, Train #C91 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Nov 7, 2025
GC
Giorgia CThe vehicle wasn’t the same as the picture. It was a bus full of people with almost no place to seat
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Nov 5, 2025
W
Wagner Poor communication. Whatever you ask they have the same answer: "yes". We updated our pickup location with 12Go and also with the company through the WhatsApp, but in the pickup day they still didn't have the correct adress.
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Nov 4, 2025
A
Andrew Excellent service, would highly recommend. I was in contact via WhatsApp and every question was answered. The drive was much quicker than we thought and so much cheaper than a private transfer despite being just as quick and comfortable.
Vang Vieng to Vientiane, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Nov 4, 2025
CF
Clara FI got picked up 15mins before the time scheduled, the vehicle was very confortable but i got dropped off in the middle of the street and got no help from the driver to get a tuk-tuk to my final destination.
Vang Vieng to Vientiane, Van Minivan, Laos Luxury Travel, Oct 31, 2025
IH
Irene HThe van arrived one hour late without notice. We wrote them and called them but they never replied. Personel in the hostel we were staying said this company is usually late. We arrived late at Vientiane and they drop us off in a different location than the one indicated. The ticket said the trasnfer between Van Vieng and Vientiane was "van + bus", but at the end it was only a van and it was super full and unconfortable.
Vang Vieng to Vientiane, Van Minivan + Bus, Buasai Travel, Oct 25, 2025
MD
Malcolm Dthe ticket picked up station was for a diiferent time to the booking. I had a 3 hour wait at the station as I was already there and had checked out of my hotel.
Should have been notified by email of the change as my mobile number does not work in Laos.
Vang Vieng to Vientiane, Train #C97 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Oct 20, 2025
TD
Thomas DThe bus never arrived
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Oct 8, 2025
LP
Lynette PExcellent service. Everything went to plan as per 12Go instructions.
Vang Vieng to Vientiane, Train #C91 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Oct 7, 2025
K
Katharina On time, good driver, everything was brilliant
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Sep 18, 2025