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Bananaminco My trip to Laos was a great experience, but your company was the only thing I had a bad experience with.
1) Their responses and replies were extremely slow.
2) The exchange rate when using a credit card was very poor. It was about 20% higher than the normal rate.
Vang Vieng to Vientiane, Train Second Class Seat, Laos Group Tour, Aug 11, 2025
MW
Michael WVan picked us up at the hotel 10 minutes later than scheduled but nothing to bother at all. Overall a great experience for the transfer.
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Aug 8, 2025
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Vladislav KVery good impressions from the trip from Vang Vieng. The car left on time and arrived in Vientiane even half an hour earlier. Fast, comfortable and not too expensive.
Vang Vieng to Vientiane, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Jul 25, 2025
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Niels NThe bus was one hour to late, a bith risky to get our flight…
Vang Vieng to Vientiane, Bus Tourist bus, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), Jul 22, 2025
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Clara SAwful seat, terrible driving, but on time
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Jul 11, 2025
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Maia HWe were picked up in a tuktuk and not van, which we thought we were going to drive the whole way. Luckily we were transferred to a mini-bus (still not looking like the van in the picture of the ticket at all). We departed 1.5 hours after planned departure and multiple people were very stressed about reaching their flight. It is worth noting that we were at the airport only 30 minutes later than planned so it was okay in the end, but it was just full of stress.
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), Jun 26, 2025
WC
William CFirstly they said pickup was 1 o’clock however I didn’t get picked up until 2:15. They didn’t drop me off at the location it said. Instead I had to pay for a tuk tuk to take me there. Driver was very rude and not helpful even when I used google translate to make him understand better
Vang Vieng to Vientiane, Bus Tourist bus, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), Jun 15, 2025
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Alice Wworked perfectly. had to go pick the ticket up myself but that wasn’t an issue
Vang Vieng to Vientiane, Train #D887 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Jun 4, 2025
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Tia The car was nice, it was on time, and would have been a goos trip, BUT - the aircon was so poor i was on the verge of fainting. Mind you i do have medical issues that cause intolerance to prolonged heat, and it didn't seem like a problem for others, but AC is why I chose the van instead of the Lao train, which was very poorly airconed too. I would not dare again for this reason.
Vang Vieng to Vientiane, Van Standard, Family Service (Family Service), May 20, 2025
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Anita L-Over crammed vehicle which barely fit all passengers luggage. So crammed that you’re wedged in shoulder to shoulder with the passenger next to you.
-Vehichle was extremely dated, no air conditioning.
-Pick up service was late.
Would not use again.
Vang Vieng to Vientiane, Van Minivan, Exploring Laos, May 18, 2025