C
Constanza It was a really bad experience, the operator agency ( sapa discovery travel) manage poorly the communication of the broke down of our scheduled bus.
First they offer us a earlier bus and that was already inconvenient for us and then, they changed for a even earlier one which will cost us our accomodation since we won’t reach at the planned time, adding to that we did take the decision to book this bus because we wanted a smooth and comfortable ride as it was advertised, so we didn’t mind pay the extra money but they never deliver that kind of service. They didn’t offer any kind of compensation or the full refund of the price. We end up taking 4 different kinds of transportation for a trip that was mean to be one easy ride ( which were late )
Our sleeping was whack and certainly they could manage the communication better as we were putting into cars without any security were will drop us and just when we got in Hanoi we had some certainty that it was the right bus. It’s was very confusing, disrespectful and scary. Never again with this operator, please train up your staff they acted like the didn’t care and we were suggested to not think too much about it while we were put in a random car.
Tam Coc to Sapa, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Mar 1, 2026
PD
Paola DWhen the bus arrived no one explained us anything, we found someone already in our bed and the driver just told us go in the back and take the 2 last places. They were not comfortable because the street was a disaster and full of curves so we were like in a roller coaster. I felt sic and i couldn’t sleep at all.
Tam Coc to Sapa, Bus VIP 22, Sapa Discovery Travel, Jan 12, 2026
UC
Unai CComfortable, big cabins and arrival on time. Really convenient to go to Sapa and save time
Tam Coc to Sapa, Bus Single Cabin, HK Buslines, Aug 24, 2025
EF
Ennio FTrip tam COC - sapa. We left one hour later than expected, nevertheless we arrived on time.
Usually confusion at the pick up. They picked us up at the agency, than we went to Ninh Binh where there was 3 different bus. I guess they waited to have enough people to fulfill one bus before leaving. It's important to "stalk" people working there to understand what's going on and which is your bus. Check the papers they have in hands!
The trip was ok, cabin comfortable, I slept all the trip.
Remember, no toilet on board, they make stops on the way
Tam Coc to Sapa, Bus Lower Single Cabin, HK Buslines, Aug 15, 2025
JG
Jon GThe bus was Ok, but the driver went quite fast and the bus moved side to side a lot, so it made the trip quite uncomfortable.
Tam Coc to Sapa, Bus Lower Single Cabin, HK Buslines, Aug 14, 2025
NA
Nadia AEverything was very well organised! The bus was clean and the driver very carful for a night night. I would like to thanks them for the nice job and at Sapa they bring us to the hôtel with small buses or cars.
Tam Coc to Sapa, Bus Single Cabin, HK Buslines, Jul 27, 2025
JN
Joseph NExcellent services and well maintained bus
Tam Coc to Sapa, Bus Single Cabin, HK Buslines, Jul 19, 2025
RL
Rui LThe driver drove like crazy. I couldn't sleep.
Tam Coc to Sapa, Bus Single Cabin, HK Buslines, Jul 12, 2025
V
Virginie Just one stop to the restrooms in more than 8 hours which is not enough for me
Tam Coc to Sapa, Bus VIP 32, Sapa Discovery Travel, Jun 24, 2025
TN
Tri NThis was the best sleeper bus I’ve been on so far! Everything was prompt. There was no confusion ticket or location pick up. They give you bottles of water, and a pillow and blanket, charger, WiFi . Air conditioned throughout. And during the 8 hour journey, they stopped twice for toilet breaks for 30 mins each time; that’s more than what I’ve received for buses more than double the duration! I’d highly recommend this company. Sapa Discovery Travel
Tam Coc to Sapa, Bus VIP 24, Sapa Discovery Travel, Jun 14, 2025