AK
Annalena KNever been treated that badly. The driver wouldnt answer a question and just turned around after a nice „excuse me“. No one of Phantip wanted to speak to us they only talked to people that spoke Thai and ignored us.
Suratthani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Nov 15, 2025
MK
Marcin KDuring my trip, I was informed that there was no transportation available from the ferry port to my hotel. I did not receive a refund. I had to call a taxi and incur additional costs.
Suratthani Airport to Koh Samui, Bus Bus + Ferry, 12Go Transport (12Go Transport), Oct 18, 2025
SG
Simon GSuper easy. Was worried about pickup points etc.. don't.. they called my number with super clear Instruction.. ended up with earlier bus/boat arrived 2 hours early winner
Suratthani Airport to Koh Samui, Ferry Ferry, Seatran Ferry (บริษัท ซีทราน เฟอร์รี่ จำกัด), Oct 13, 2025
AA
Alexandre AEverything was perfect on time !
Suratthani Airport to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Oct 7, 2025
LS
Luca SEverything went well except the transfer to the hotel
Suratthani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Oct 6, 2025
BD
Bartosz DEverything went smoothly. Well organised trip. The gaps were short. We arrived at time.
Suratthani Airport to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Sep 22, 2025
BR
Bruno RA bit chaotic at the airport bus terminal. But eventually, we arrived in Koh Samui smoothly and early (!).
Suratthani Airport to Koh Samui, Bus Bus + Ferry, 12Go Transport (12Go Transport), Sep 14, 2025
N
Nadezhda I had a transfer booked, bus + ferry + taxi around the island right after arriving at the airport. I was not met at the airport. No one helped with my luggage. When I was transferring from the bus to the ferry, there was no help or information again. As a result, when boarding the ferry through a narrow passage, the wheel of my suitcase broke because I was dragging all the suitcases alone. I was supposed to be met by a taxi at the ferry pier, and again no one met me or helped me. I waited at the pier for half an hour, then took another taxi and left. Only forty minutes after the ferry arrived, they started writing to me on WhatsApp with questions about where I was and that they wanted to meet me. In the end, I was tired, with a broken suitcase, very angry and completely disappointed. I will not use this anymore, it's disgusting.
Suratthani Airport to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Sep 8, 2025
GF
Gil FWe waited too much time after the bus drive.
Suratthani Airport to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Sep 3, 2025
AK
Anna KWhen I went to the pier at Surat Thani, I wasn’t sure which was the right boat, but just asked. The workers helped me.
If you ask the people very nice they will always help you!! The lady at the ticket Check in Even scant my QR-Code for the Ferry ticket, because I was fully packed😂
One thing when I arrived at the pier, coming from the Airport, I only had 15 min. till my ferry would have left. So you should definitely check your leaving time!
Suratthani Airport to Koh Samui, Bus Bus + Ferry, 12Go Transport (12Go Transport), Aug 30, 2025