FK
Frederik KHorrific the most dirty bus with cockroaches in the cabin and 50 other smaller animals I have never experienced anything like it. When we came to Hanoi they had brought to the wrong pickup point for our next bus and suddenly we rushed to another point. Then we waited for an our and when we finally got on bus we drove around in Hanoi for 2 hours because one passenger were missing and. He wouldn’t go before we begged the staff. We booked a sleeper from Hanoi but got a limousine And then when we came to ninh binh we should apparently transfer again even tho it didn’t say that on our ticket to get to tam coc. Horrific experience if I don’t get my money back I would never use 12 go again
Sapa to Tam Coc, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Mar 27, 2026
CM
Catarina MThe company overbooked our bus and, for hours, the employees ignored us and refused to give us a solution. They just pretended we were not there.
Sapa to Tam Coc, Bus VIP 24 + VIP 22, Sapa Discovery Travel, Mar 25, 2026
C&
Céline &People lying on the common floor
Sapa to Tam Coc, Bus Local Cabin, Sapa Discovery Travel, Mar 25, 2026
BC
Bruno CThe bus was clean and comfortable but because of 2 things we give the review. First, they change the time last minute of the bus just like 90% of the other bus companies in Vietnam, which I find absolutely unacceptable. Second, they stopped for bathroom in bad times, first 30 minutes only after departure, and between the last stop before Hanoi and Ninh Binh they made us wait 4h without bathroom.
Sapa to Tam Coc, Bus Limousine 11 + VIP 24, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 24, 2026
SB
Sophia BNo seats together. One of the seats was very/too small, very/too low and the curtains didn’t work. Electric chair system didn’t work.
Sapa to Tam Coc, Bus Limousine 11 + VIP 24, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 21, 2026
S
Stefan Reached Tam Coc much earlier.
Sapa to Tam Coc, Bus Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 7, 2026
JL
Jorge LThe bed seat were so comfortable and the driver is master
Sapa to Tam Coc, Bus VIP 22, Sapa Discovery Travel, Feb 16, 2026
VH
Valentin HI booked a direct bus from Sapa to Ninh Binh, and we had a 1-hour connection in Hanoi, which wasn't really clear at the moment of the booking (they explained it on the confirmation though).
Drivers were rudes.
Bus wasn't super comfy either, air conditionning was broken (impossbile to turn it off, so it was super cold).
Sapa to Tam Coc, Bus VIP 24 + VIP 22, Sapa Discovery Travel, Jan 30, 2026
DS
Dan SBed to short. I’m 1.80. :-(
The food stop is always too long, 1 hour.
Sapa to Tam Coc, Bus VIP 22, Sapa Discovery Travel, Dec 31, 2025
KR
Katie RStaff were very horrible, rude, not helpful at all
Sapa to Tam Coc, Bus VIP 24 + VIP 22, Sapa Discovery Travel, Dec 23, 2025