EF
Elina FMy friend and I booked 2 seats from Sapa to Tam Coc and the day of the trip, I got a call at 7am to tell me that my 3pm bus got cancelled so I had to choose between 12am or 8pm. We went for the late one, arrived at the meeting point at 7pm and the bus never came (we couln’t even recognize it because she never gave me the plate number as asked many times). When I tried to call or chat via whatsapp, I had weird or no answers. After 1h a car came and drove really fast during 45min to get us to take a bus somewhere else, without any explication. After that, we were told that the bus came at 7:26 and left because we weren’t there (untrue). We arrived at 5am and lost our night at the hotel - but still got to the destination. We felt unsafe, will not recommend.
Sapa to Tam Coc, Bus Sleeper, King Express Bus, May 20, 2026
CM
Catarina MThe company overbooked our bus and, for hours, the employees ignored us and refused to give us a solution. They just pretended we were not there.
Sapa to Tam Coc, Bus VIP 24 + VIP 22, Sapa Discovery Travel, Mar 25, 2026
BC
Bruno CThe bus was clean and comfortable but because of 2 things we give the review. First, they change the time last minute of the bus just like 90% of the other bus companies in Vietnam, which I find absolutely unacceptable. Second, they stopped for bathroom in bad times, first 30 minutes only after departure, and between the last stop before Hanoi and Ninh Binh they made us wait 4h without bathroom.
Sapa to Tam Coc, Bus Limousine 11 + VIP 24, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 24, 2026
SB
Sophia BNo seats together. One of the seats was very/too small, very/too low and the curtains didn’t work. Electric chair system didn’t work.
Sapa to Tam Coc, Bus Limousine 11 + VIP 24, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 21, 2026
S
Stefan Reached Tam Coc much earlier.
Sapa to Tam Coc, Bus Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 7, 2026
JL
Jorge LThe bed seat were so comfortable and the driver is master
Sapa to Tam Coc, Bus VIP 22, Sapa Discovery Travel, Feb 16, 2026
VH
Valentin HI booked a direct bus from Sapa to Ninh Binh, and we had a 1-hour connection in Hanoi, which wasn't really clear at the moment of the booking (they explained it on the confirmation though).
Drivers were rudes.
Bus wasn't super comfy either, air conditionning was broken (impossbile to turn it off, so it was super cold).
Sapa to Tam Coc, Bus VIP 24 + VIP 22, Sapa Discovery Travel, Jan 30, 2026
DS
Dan SBed to short. I’m 1.80. :-(
The food stop is always too long, 1 hour.
Sapa to Tam Coc, Bus VIP 22, Sapa Discovery Travel, Dec 31, 2025
KR
Katie RStaff were very horrible, rude, not helpful at all
Sapa to Tam Coc, Bus VIP 24 + VIP 22, Sapa Discovery Travel, Dec 23, 2025
KP
Kevin PMeeting point and drop point not respected. The driver made us go down 2km before the normal place. Seats not very confortable. Important late, people sleeping in corridor...
But good support by what's app
Sapa to Tam Coc, Bus VIP 32, Sapa Discovery Travel, Dec 1, 2025