SJ
Stephen JReally bad!! The bus was delayed for an hour, and I got dropped off far from where i was supposed to be dropped off, i called them and emailed them but i didn’t get anything, and i had to pay a taxi to go to where i was supposed to be dropped off, and it was a two way ride
Sapa to Quang Ninh, Bus Sleeper 41, Vin Bus, Mar 9, 2026
GC
Gary CA safe driver, who kept his horn to a minimum. He was also friendly and helped everyone.
The Sleeping bed was uncomfortable due to massage lumps and bumps.
Overall a good experience, even if sleep was hard to come by.
Sapa to Quang Ninh, Bus Lower Single Cabin, HK Buslines, Feb 28, 2026
JC
Jonathon CRelatively comfortable journey (think the bus was slightly older than a previous HK bus we took, and not as comfortable). Otherwise very decent.
For some reason we were dropped off before our destination and had to get a grab (there were lots of taxis already waiting in the area which made me suspect it was intentional)
Sapa to Quang Ninh, Bus Single Cabin, HK Buslines, Feb 24, 2026
M
Massimo Everything was great
Sapa to Quang Ninh, Bus Single Cabin, HK Buslines, Feb 16, 2026
LB
Laura BEverything was fine, but they insisted on keeping the aircon on on the bus (I think to demistify the front window) which was somehow connected to the whole bus. So nothing VIP about being freezing - it was maybe 5 degrees in Sapa so it was too cold to sleep most of the bus. the staff were generally very nice though and even offered us fruit as we waited for the ferry
Sapa to Quang Ninh, Bus Sleeper 41, Grouptour (Công ty du lịch quốc tế Grouptour), Feb 11, 2026
BV
Bineesh VIt was a luxury travel experience with HK Buslines
Sapa to Quang Ninh, Bus Lower Single Cabin, HK Buslines, Feb 8, 2026
NE
Nichlas EThe staff are very Angry and does bad service
Sapa to Quang Ninh, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Feb 3, 2026
MR
M RThe second connecting bus was not there when we arrived in Hanoi.After waiting past the departure time,we tried,but it was difficult to contact the bus company.Once we did it was sorted out promptly by a very helpful operator.We were driven around Hanoi finding a limousine driver who had overslept(we think).
It was quite stressful not knowing what was happening and waiting for the bus as we had a connection to make.
Full credit to the operator who sorted it for us at 4.45 am!
Sapa to Quang Ninh, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Jan 29, 2026
LS
Lucien SThe bus is very confortable, you got a free shuttle when you arrive to your hotel !
Sapa to Quang Ninh, Bus Lower Single Cabin, HK Buslines, Jan 27, 2026
J
Jennifer I think more than 10 stops(picking people up and packages ) with lights on in the bus , 1 break for the toilet for women. Small beds
Sapa to Quang Ninh, Bus Sleeper 38, Grouptour (Công ty du lịch quốc tế Grouptour), Jan 22, 2026