MI
Mitrut ISeats and cabins are nice. The road was very bumpy and that could be felt 10x worse inside the bus. First driver was quite in a hurry and that made us feel like we were in a washing machine.
Sapa to Quang Ninh, Bus Lower Single Cabin, HK Buslines, Mar 24, 2026
LM
Lee MThere was no instructions on how the transfer worked for the two companies for the entire distance. When arriving in Hanoi to transfer over to TBUS, no idea on how it worked, walked to their main office as shown on Google and it had closed down. Found a new address on their Facebook account and managed get to the office, where we had to wait and hour for the taxi (not limo). On the way to Ha Long, seemed the driver picked up a friend and one of us were forced to ride in an uncomfortable middle seat for 2.2 hours from Hanoi to Ha Long Bay.
Sapa to Quang Ninh, Bus VIP Cabin + Van Limousine, Tbus, Mar 22, 2026
AW
Alicia WGood! I didn't know there was going to be 2 different buses. One was a sleeper bus and one wasn't. The sleeper bus was more comfortable.i
Sapa to Quang Ninh, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Mar 21, 2026
R
Rodrigo The seat wasn't comfortable, I couldn't adjust the seat because the control didn't work.
I could also feel the bumps.
Sapa to Quang Ninh, Bus Cabin 24, New Way Travel, Mar 16, 2026
GC
Gary CA safe driver, who kept his horn to a minimum. He was also friendly and helped everyone.
The Sleeping bed was uncomfortable due to massage lumps and bumps.
Overall a good experience, even if sleep was hard to come by.
Sapa to Quang Ninh, Bus Lower Single Cabin, HK Buslines, Feb 28, 2026
JC
Jonathon CRelatively comfortable journey (think the bus was slightly older than a previous HK bus we took, and not as comfortable). Otherwise very decent.
For some reason we were dropped off before our destination and had to get a grab (there were lots of taxis already waiting in the area which made me suspect it was intentional)
Sapa to Quang Ninh, Bus Single Cabin, HK Buslines, Feb 24, 2026
M
Massimo Everything was great
Sapa to Quang Ninh, Bus Single Cabin, HK Buslines, Feb 16, 2026
LB
Laura BEverything was fine, but they insisted on keeping the aircon on on the bus (I think to demistify the front window) which was somehow connected to the whole bus. So nothing VIP about being freezing - it was maybe 5 degrees in Sapa so it was too cold to sleep most of the bus. the staff were generally very nice though and even offered us fruit as we waited for the ferry
Sapa to Quang Ninh, Bus Sleeper 41, Grouptour (Công ty du lịch quốc tế Grouptour), Feb 11, 2026
BV
Bineesh VIt was a luxury travel experience with HK Buslines
Sapa to Quang Ninh, Bus Lower Single Cabin, HK Buslines, Feb 8, 2026
NE
Nichlas EThe staff are very Angry and does bad service
Sapa to Quang Ninh, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Feb 3, 2026