TH
Ties HWe booked a sleeper bus to cat ba but were put in a small bus from hanoi
Sapa to Hai Phong, Bus Royal Cabin Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), Feb 10, 2026
SK
Stig KThis was actually not a bad experience. Had to change bus once but only 5 min waiting time
Sapa to Hai Phong, Bus VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Feb 2, 2026
LB
Linda BThe bus arrived on time and the bed was comfortable. However, there were people sleeping in the aisle in the middle of the bus, and the bus did not stop at the location where it was supposed to. As a result, I had to take a taxi to the Buffalo Hostel, which was a 10-minute drive.
Sapa to Hai Phong, Bus VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jan 15, 2026
OH
Olivia HAn excellent driver with a Perfect feeling for his guests. It can be better. Thank you very much.
Sapa to Hai Phong, Bus VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jan 6, 2026
F
Frederic Bus was very old and bed were very narrow. No toilet inside the bus and never were we informed when we could have access to toilet. And we had to transfer in another bus early in the morning.
Sapa to Hai Phong, Bus VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Dec 18, 2025
FC
Frida CThey did not drop us off at tha right point in cat ba, my bed was broken an leaning to the side. The drivers were yelling and talking to each other which made it impossible to sleep.
Sapa to Hai Phong, Bus Cabin 24, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Nov 29, 2025
MH
Manon HI strongly advise against taking the 10 PM night bus from Sapa to Cat Ba! It departed Cat Ba at 11 PM and arrived in Hanoi at 4:30 AM. The bus station was closed, forcing me to wait outside in the street until 6:30 AM when it reopened. The bus finally arrived at 7:50 AM.
Once in Cat Ba, some people were dropped off at their hotels for free, while others had to pay 10,000 VND per person for a one-minute ride (it wasn't mentioned anywhere that this fare was charged).
Sapa to Hai Phong, Bus VIP Sleeper, Good Morning Cat Ba Bus (Good Morning Cat ba), Nov 21, 2025
W
Willi Bus was 1 hour too late and the personal was quite a bit unprofessionell. There was no pick up and drop off service. Moreover the bis also did not have wifi and it was way too cold inside. The personal also cobstanly opend pur cabins and woke us every 1 hour at every stop.
Sapa to Hai Phong, Bus VIP 20, Grouptour (Công ty du lịch quốc tế Grouptour), Nov 16, 2025
WC
Wan CGood service by the operator
Sapa to Hai Phong, Bus VIP24 + Express Bus, Grouptour (Công ty du lịch quốc tế Grouptour), Nov 14, 2025
K
Kelly When we arrived at the bus station in Sa Pa where we were told to be by 7:40 a.m. to board the 8 am HT Travel Bus to Hai Phong, there was no one present to speak with. I messaged through Whats App that we had arrived, and also to make sure we were in the right place. We weren't told until I messaged again at 8:30 am, which was 30 minutes after the bus was due to depart, that the bus had broke down and a van was coming to take us to Lao Cai to catch another bus. The first SUV arrived with room for only one person, but not enough room for us and our luggage. Then, finally, another car came and we left at 9:20 to drive 25 km to Lao Cai. All of this time there wasn't someone to speak with in person. Very poor customer service! The bus was there on the side of the road waiting for us. Then, an hour and a half before reaching our destination in Hai Phong, the bus ran out of gas! The bus was not as clean as other cabin busses we have used in Vietnam. We will never use HT Bus Travel!
Sapa to Hai Phong, Bus Royal Cabin, HT Travel, Nov 8, 2025