MP
Mariel PA very bad experience. First of all, the company didn't communicate clearly. I had to send them messages explaining and asking questions because they never took the initiative. We were supposed to leave at 6 and arrive at 11, but we left at 9 p.m. and I got to El Nido at 2 a.m. They waited for me for three hours at different locations, and no one from the company I was working with spoke to me in English—they acted as if I wasn’t even there. The only good thing was the driver; everything else was terrible.
Puerto Princesa Airport to El Nido, Van Shared van, Palajuanders Travel and Tours, Jul 5, 2026
TK
Timothy KWell I made it where I needed to go. Left an hour later than the scheduled departure time. Had to fix a tire and fuel up before we hit the road causing the departure delay. Pickup point was not where the pdf ticket said. It was at a gas station outside the airport area.
Puerto Princesa Airport to El Nido, Van Shared van, Palajuanders Travel and Tours, Jul 1, 2026
AR
Anna RNice and peacefull. Good for to relax and enjoy the scenery.
Puerto Princesa Airport to El Nido, Bus Deluxe WC, Cherry Bus, Jun 28, 2026
CJ
Cherelle JThe experience was the worst I have ever had with a transportation company. I scheduled a ride for 6pm for 2 people. However since my time slot only had a total of 3 people, the driver proceeded to tell all 3 of us that because our van is not full, they are going to try to solicit more travelers at the airport from the 720pm flight and the 8pm flight so that they can fill the van before leaving on the 5 hour drive. This clearly was unacceptable to myself, my friend and the other traveler. All 3 of us had to verbally argue with the driver for 45 minutes on how their actions were scam like behavior be ause we chose a timeslot to receive service at that appointed time. The fact the van was not full is not the customers fault. They also tried to persuade us to pay extra for a private van if we wanted to leave at the appointed time of 6 pm dispite us already paying online for a 6 pm slot. Overall the company operates in an unethical manner and I highly do not recommend booking this service. ALSO i paid more for a luxury van and we rode in a thinnly padded seat, slightly dirty lower budget van instead of the luxury van I paid for.
Puerto Princesa Airport to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 22, 2026
GL
Gewell LResponsive service and well-spaced breaks throughout the trip
Puerto Princesa Airport to El Nido, Van Shared van, JCalbert, Jun 17, 2026
AR
Arko RLate pick up. Asked to wait outside hotel at 8.45 am and came to pick up at 9.30. Then took to the office and the journey started post 10 am. We were supposed to reach El Nido by 2pm but ultimately reached at 4pm. The van dropped us 2 km far from town. Not recommended.
Puerto Princesa Airport to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 13, 2026
ZR
Zoe RWe got a message on what’s app telling us that the shuttle would be late, because other passengers flight were delayed. In the end, the shuttle arrived 40mins earlier than planned (6pm without getting late). They told us we had to wait until 7h30pm to take the shuttle, or pay an extra 300P to leave in time. We argued. Finally, we left around 6h30pm because we talked for a while with the travel coordinator. The shuttle was not like advertised at all, very uncomfortable. We arrived around 12h40am, the ride was also way longer than advertised.
I would have asked for a refund, but 12Go Asia make you pay instantly, without refund…
Puerto Princesa Airport to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 9, 2026
PM
Pierce MPoor communication. No message to say what time we would be picked up.
Our departure time was 9:30am and arrival at destination due for 14:30pm. We arrived around 16:30
Tried to squish us in the back but we moved seat. They ended up squeezing 4 locals onto three seats at the back which I knew they would do so we avoided the seats.
Lots of random stops with no communication as to why we are stopping, if we can get out and get food or go to the toilet.
Very fast driving
Puerto Princesa Airport to El Nido, Van Minivan, Eulen Joy Express, Jun 5, 2026
WT
Wangel TThey advertise the time the van should travel but they have to wait until it is full. Meaning they will let you wait for a long time.
Puerto Princesa Airport to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 4, 2026
MM
Marcos MNice trip
Puerto Princesa Airport to El Nido, Bus Lazyboy WC, Cherry Bus, May 28, 2026