MS
Maxime SBus had a two hour delay, which can happen of course. Besides that the 2 people that ruled the bus drive were very rude towards us. Last 30minutes the bus stopped and we had to get in a car which brought us into the city centre. None of this was communicated towards us. Not my first sleeper bus in Vietnam but definitely the worst one so far.
Phong Nha to Hoi An, Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Aug 10, 2026
J
Jearelle The bus ride itself was comfortable, but unfortunately the drivers were not polite and did not make us feel welcome.
At one point, my sister urgently needed to use the restroom—she was in real pain. When we asked if the bus could stop, the driver simply said, “30 more minutes.” We found this very inhumane. After asking several more times, they eventually stopped about 10–15 minutes later.
When we arrived in Da Nang and were transferring to a taxi to Hoi An, I was putting on my shoes, which took no more than two minutes. The driver kept rushing me, which felt unnecessary and quite rude.
On top of that, one of the drivers was making loud phone calls throughout the entire night, almost continuously, making it difficult to rest.
Until now, I have only had positive experiences booking buses through 12Go, but I was genuinely relieved when this journey was over.
Phong Nha to Hoi An, Bus VIP Cabin 24, Hanh Luyen, Aug 7, 2026
JM
Joseph MThe best ride.. safe and sound we headed back to Hoian.. 5 stars!!
Phong Nha to Hoi An, Bus VIP Luxury 24 Cabin, VietNam Travel Bus (Việt Nam Travel Bus), Jul 29, 2026
AL
Adrien LEverything was perfect, good communication, great confort, the bus was nice and owners were kind.
The only thing was no toilet in the bus, but there were stops !
Phong Nha to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jul 27, 2026
LM
Leonard MNice Bus, freshly washed sheets and clean interior. Driver was nice and everything went well. We arrived exactly on time after the 8 hour trip.
Phong Nha to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jul 26, 2026
GS
Gijs SIt was a good trip
Phong Nha to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jul 22, 2026
LS
Letícia SI felt like I paid for a standard service but got a VIP upgrade, as the bed was much more spacious and comfortable this time. The drivers were polite and drove carefully, and we arrived well ahead of schedule. The restroom, though small, was clean.
Phong Nha to Hoi An, Bus Sleeper, King Express Bus, Jul 22, 2026
SD
Shino DThe journey was supposed to take 5 hours, but in reality, it took nearly 7 hours.
The USB port in my cabin wasn't working.
The driver was quite friendly.
Phong Nha to Hoi An, Bus Cabin 34, Ha Long Bus Travel, Jul 22, 2026
ZF
Zoe FWas supposed to be 7 hours ended up takin 10 hours. Other than that great
Phong Nha to Hoi An, Bus Cabin 22, TNT Travel Bus, Jul 17, 2026
C
Christopher Comfortable journey. No problems.
Phong Nha to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jul 17, 2026