NG
Noa GThe bus was really comfy, I slept the whole trip. The only downside was that it was more than 1h late. I can’t wait to do it again tho:))
Noi Bai Airport to Sapa, Bus Upper Single Cabin, HK Buslines, Sep 1, 2025
BC
Bradley CVery good experience for cleanliness and quality of the bus. Bus ran La little late which was ok.
What really knocked the stars down though was our drop off point which was at 1:00 am was supposed to be next to our hotel, as printed in the 12Go voucher. Instead we were dropped off at a location several miles away in the middle of the night without notice, and had to navigate finding a taxi with no knowledge of safety/reliability. They NEVER informed us of this change so that we could make preparations in advance. It was a terrible surprise.
Noi Bai Airport to Sapa, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 30, 2025
RP
Romer PBus is late and too slow.
Noi Bai Airport to Sapa, Bus Upper Single Cabin, HK Buslines, Aug 26, 2025
PR
Paulina RDriver very good
Noi Bai Airport to Sapa, Bus VIP 22, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Aug 23, 2025
RM
Ranadeep MThe bus was 30 min late, other than everything ok
Noi Bai Airport to Sapa, Bus VIP Cabin upper berth, Sapa Express, Aug 22, 2025
LL
Loic LVery good driver, safe, patient, smiling
Noi Bai Airport to Sapa, taxi Comfort 3pax, OUROS Travel (Ouros Travel), Aug 12, 2025
EN
Elizabeth NIt was very good. I would make sure u have a usb with a video or something if your traveling at night and you can’t sleep and be prepared to not be able to sit with your legs down.
It was a great trip and a great experience.
Noi Bai Airport to Sapa, Bus Lower Single Cabin, HK Buslines, Aug 10, 2025
RP
Rama PDrivers Is friendly
Noi Bai Airport to Sapa, Bus Sleeper, King Express Bus, Aug 7, 2025
AU
Andrzej UOn time, in touch before our arrival which was helpful, the taxi adjusted to the changed hour of our plane’s arrival
Noi Bai Airport to Sapa, taxi SUV 4pax, OUROS Travel (Ouros Travel), Aug 6, 2025
B
Benedikt In the booking process they stated pickup at the airport at 11 am. However, later they argued that was the pickup time in Hanoi City. On the Voucher, Emails etc. it prooved them wrong though. Also, the then stated pickup time was missed. We hat to wait in the heat because we did not know when the bus would finally arrive. We didnt even get a licence plate no.
The bus arrived at the destination with more than one hour delay, which was to be expected, because they never could have met the schedule stated.
The bus stops and restrooms respectively were seriously not good.
We had many better bus experiences. Never again.
Noi Bai Airport to Sapa, Bus Upper Single Cabin, HK Buslines, Aug 1, 2025