AL
Arjun LAwesome comfortable ride and very polite staff and they dropped us off to our hotel even free of charge.
Noi Bai Airport to Sapa, Bus Upper Single Cabin, HK Buslines, Oct 13, 2025
SG
Saravanabavan GContact was simple but meet up delay was their. Fastest connection and the bus is clean, over all good
Noi Bai Airport to Sapa, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Oct 10, 2025
SW
Shu WRefund service was helpful. Watsapp the bus compay and they were very efficient. They even help to inform 12go to refund for the bus trip.
Noi Bai Airport to Sapa, Bus Lower Single Cabin, HK Buslines, Oct 9, 2025
KK
Kee KBus delayed for 45 mins
Noi Bai Airport to Sapa, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Oct 5, 2025
JT
Janssen TThe vehicle seems unclean. Used water bottle is still in the bus cabin.
Noi Bai Airport to Sapa, Bus Single Cabin, Sao Viet, Oct 4, 2025
M
Margaret The operator kept me fully informed about my pick up. The bus arrived on time the ride wasnot very comfortable, the bed areas are tatty and a lot of the things don't work, there were bare wires out of the wall on the first bed I tried where the light should have been. None of the tv screens worked and the 2 beds I tried the handset didn't work either, most of the blinds were also broken
Noi Bai Airport to Sapa, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Sep 29, 2025
MS
Marcelo SThey sent message to me on Whatsapp hours before the bus departure advising me where to board the bus, what time to board and so on. It made our bus ride to Sapa from Hanoi airport very smooth sailing.
The driver also sent me message 20 minutes before the bus departure time advising that he is already at the pick up location at the airport and waiting for me to board the bus.
The bus is so comfortable, has curtains for privacy, has multiple lights inside which you can turn on or off to your liking, the bus is so quiet except when making announcement about our stop overs for toilet and snacks (i.e. how long will the stop be) provided free slippers for us to use when stepping out of the bus
The sleeper bus space is so wide, even overweight person like me was able to fit comfortably and had a great sleep on board. We arrived 30 minutes ahead of schedule and they provided free drop off to our hotel in Sapa when we arrived at their office in Sapa. They have comfortable seats, toilets and free water at their office sapa for us to use while waiting for our vehicle to drop us off to our hotel. Excellent service.
Noi Bai Airport to Sapa, Bus Lower Single Cabin, HK Buslines, Sep 29, 2025
L
Lukas Staf didn't speak in english, was inpolite, didn't even tried to understand requests. Before driving - drivers smoked some kind of bong and put there something that looked not like tabaco. During the trip the were delivering something - but not allowing anyone to step out of the bus. When we arrived - it was impossible to understand what to do, because we were in the middle of nowhere. Just other people explaind us, that they also have to drive us to the hotel. So somehow we managed to sit in the van and reach our hotel.
During the trip drivers drove way too fast, on some points we felt that we will fly out of that cabin. Because of that - we couldn't sleep at all.
Noi Bai Airport to Sapa, Bus Double cabin, Sao Viet, Sep 26, 2025
AP
Aloise PEverything fine. The pick up place at Noi Bai airport to Sapa looks wired, but works ok. Pick up from the terminal. They contacted me on WhatsApp
Noi Bai Airport to Sapa, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Sep 23, 2025
T
Tim Comfortable and efficient ride to Sapa from Noi Ba airport. Low price.
Noi Bai Airport to Sapa, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Sep 15, 2025