A
Alexandre No room for our lugadges
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Nov 10, 2025
GR
Gareth RBooked like 2 weeks in advance with 12go and the company “family service” didn’t confirm our tickets. The night before really late like 10pm messaged me on WhatsApp saying the train was full for our 12:50 train we booked and we had to move it to 16:41 just literally the worst service ever. Book directly through the station!!!!
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Nov 10, 2025
ID
Ian DNever been let down by this company, good service
Luang Prabang to Vang Vieng, Train #C91 First Class Seat, Laos Railway by RG Adventure (RG Adventure ), Oct 30, 2025
IH
Irene HThe train was great. However the intermediate company who sold the ticket offer the train at an incorrect hour (12:22 instead of 12:50). Furthermore, they offered the transfer to the train station, and even though we accepted, they never replied so we had to get to the train station by ourselves. I would suggest to take this train but not through this company.
Luang Prabang to Vang Vieng, Train Second Class, Laos Group Tour, Oct 25, 2025
VB
Vanessa BI received the tickets at 20:00 the night before my train that was at 12:50. It was more than 24h after I did my paiement. Still happy I got a ticket
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Oct 24, 2025
ER
Erich RThe
Luang Prabang to Vang Vieng, Van Van, RG Adventure (RG Adventure), Oct 20, 2025
RS
Rebecca SIt was so comfortable and easy going
Luang Prabang to Vang Vieng, Train #C85 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Oct 20, 2025
SS
Shalin SVery helpful in rebooking and communicating after train was canceled
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Oct 16, 2025
PR
Pascale RI wanted to book the last train, but it was full. I booked an earlier one. I was contacted by 12GO through WhatsApp and informed the train was full and that I had to pay en extra 85 Baht to take the later train!!!
Luang Prabang to Vang Vieng, Train #D83 Hard Seat, Laos Railway by RG Adventure (RG Adventure ), Oct 6, 2025
LP
Lynette PEverything went to plan which is what you want when you’re travelling. 12Go laid out easy steps to follow.
Luang Prabang to Vang Vieng, Train #K11 Hard Seat, Laos Railway by RG Adventure (RG Adventure ), Oct 5, 2025