JM
Jonathan MBus was overbooked. We had a ticket for two cabins. Bus Driver threatened to Kick us off the Bus if we dont give up one cabin. Horrible Service, Perry much criminal. Avoid this company at all cost!
Hoi An to Phong Nha, Bus Cabin 22, Camel Transport, Mar 10, 2026
SL
Siobhan LBus was cancelled and we were not told ahead of time, even though they knew this was the case as it was involved in an accident. Only found out as I called as it was late. Was then stranded at a bus stop having to wait 3 hours for the next bus.
Hoi An to Phong Nha, Bus VIP 24, Sapa Discovery Travel, Mar 9, 2026
LM
Levi MWas taken to the worst food place with toilet from hell.shame to your company and the country
Hoi An to Phong Nha, Bus VIP 22, An Phu Hoi An Travel, Mar 6, 2026
GV
Guillaume VBeds are too small to be comfortable to sleep.
Hoi An to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Feb 26, 2026
EH
Emmett HBus was ok, was an hour early so that's decent.
No sleep got on this 'sleeper bus' though
No pillow provided
Staff shouting at each other talking at the front the whole trip. Also on loud speaker phone calls at front of bus
Curtain just randomly pulled twice during the night to ask my name and destination, do this when we board??
Constant coughing from staff
How is anyone expected to get any sleep at all?
Driving so bad and fast I was almost thrown out of the bed several times in the middle of the night
Company also incredibly hard to get in contact with, only answer messages when you spam them with calls
Hoi An to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Feb 19, 2026
NK
Nadin KFantastic very comfy clean and on time and good communication when confirming
Hoi An to Phong Nha, Bus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Feb 19, 2026
J
Jacqueline Comfortable, stopped for a snack. Did arrive later than stated though.
Hoi An to Phong Nha, Bus Lower Single Cabin, HK Buslines, Feb 15, 2026
P
Patrizia The bus is okay, departed on time. However we arrived 2 hours late cause the only stopped we had, was for the drivers to eat and they spent 45 minutes with all of us inside cause they didn’t make us go out.
Hoi An to Phong Nha, Bus VIP 22, An Phu Hoi An Travel, Jan 25, 2026
CR
Camila RPoot planning . They texted an hour before planned departure because the police were around the pick up point . I understand is an inconvenient but the comoany should have a plan to fix this, not pass the problem to the customer
Hoi An to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Jan 7, 2026
C
Cathia The bus was 1.5 hours late, the temperature inside the bus was super cold and the driver was driving a bit crazy and honking the horn all the time for no reason. We got to where we needed to be but it was not the best.
Hoi An to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Jan 1, 2026