GS
Gabriela SAwful, do NOT buy from this company. First they changed the departure time of the bus and because we have no other choice at this point (just a few hours before departure). Them when I arrived the young guy that works there pointed me to my bed and when I told him the seat doesn't stay down, that I paid for a bed not a seat he first tried to act like he didn't understand me, then I used the translator he literally said only "sorry sorry", then I requested to be moved to another bed he said "no no no" and after I insisted he was becoming more and more rude until he changed me, again with an awful attitude and without explaining approaching me yelling "2.4!!!!!!!" so that I would change. Then half an hour later he changed my friend too by the same yelling method. All interactions then were the same, with him just being super non verbally aggressive. When we got off the bus, we were half asleep and he decided to honk the horn and laughed when he saw we were startled. This was one of the many times during our trip where he didn't care about waking people up by screaming or doing loud noises. I wasn't able to sleep.
Hoi An to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Jul 5, 2026
AG
Adam GHi, I can comper to other company, please see what was not good experience: we first get the back top cabine no option to book a cabin - you can really feel the bumping road, one backrest was partially broken, no room for personal staffing, the sleeping arrangements based on hot-bedding - you get the blanket that someone else was use, no advance notice for restroom stop . The bus was very quiet we shift to the middle and it was good, the driver and assistant were perfect they stopped every time when we asked for restroom
Hoi An to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Jun 29, 2026
MC
Micah CBus was two hours late
Hoi An to Phong Nha, Bus Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 25, 2026
SC
Sean CThe bus was late collecting us in the first place which was a bad sign. Then it proceeded to stop at random different locations multiple times throughout the evening for no reason. There was no communication to us about why we kept stopping or what was going on or even when we were allowed to get out and use the bathroom. The bus driver then drove past our stop for 15 minutes just to turn around and then drive back 15 minutes later. We ended up being over 3 hours late turning a 6 hour journey into a 9.5 hour journey. We also didn’t even get dropped at our right location and had to walk to the final bus stop. The beds were comfy but that was the only good thing.
Hoi An to Phong Nha, Bus VIP 22, An Phu Hoi An Travel, Jun 13, 2026
HS
Hanane SOne of the best bus i took in vietnam
Hoi An to Phong Nha, Bus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Jun 7, 2026
AM
Aviv MAn hour before the bus time, we got massage about delay of 2 hours. After I chat with them, they booked us at the bus with only 1 hour delay.
Since that all was good.
But... the bus dropped us not on the place that mentioned at the ticket information, and the taxi driver waiting us in other place. It was 1:30 am, and we are with a baby. So shame !!!
Hoi An to Phong Nha, Bus Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 4, 2026
K
Katharina On the Booking page it seams like every 30 Min a bus is running. I booked one for 8am, but there was no bus. I asked the lady in the office and she said it's everyday the same, the bus is not coming until 9 or later. After she made a call after 9 they told me they have maintenance issues, but I don't believe it, all other guest had bikes 11 as pick up, so I had to wait 3 hours for the bus. If I had known in advance I could check out later and have a nice morning. The driver also made a lot of stops for deliveries and also for Lokals to bring home. The bus was even passing out destination for a private drop off so for us additional 30 Min longer drive....
Hoi An to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Jun 4, 2026
A
Ashwini Excellent bus. Helpful staff and on time.
Hoi An to Phong Nha, Bus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), May 30, 2026
IC
Ira CWar alles super
Hoi An to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, May 29, 2026
BG
Birgit GGood bus, left on time and arrived on time. Only know that the space isn't so big if you are larger than 1m60
Hoi An to Phong Nha, Bus Upper Single Cabin, HK Buslines, May 25, 2026
