TM
Thomas M409 / 5 000
I approached the bus driver politely and respectfully to ask him if we were arrived, and he started yelling at me for no reason "get out, take a taxi !" . The bus was supposed to stop at Hanoi airport, but it stopped before, and I had to take and pay for a taxi. I reported this on WhatsApp, and even the person from the bus company laughed at me on WhatsApp !!!. It's truly deplorable behavior from this company.
Ha Giang to Noi Bai Airport, Bus Cabin 24, Vin Bus, Nov 6, 2025
SP
Sharon PBus was on time, fairly smooth journey
Ha Giang to Noi Bai Airport, Bus Cabin 24, Vin Bus, Oct 23, 2025
CW
Cameron WThe guy communicating with me on WhatsApp was great. The bus was comfortable enough, charging ports worked, they got me to the airport on time so I was happy.
Ha Giang to Noi Bai Airport, Bus VIP Cabin 24 Double, Ha Tuan Buslines, Oct 17, 2025
RH
Ryan HOur airport drop off led us to being dropped off on the side of the road in Hanoi, still 15min from the airport, and in very little english told we need to book a taxi. We booked a grab and was fine, but it was an extra cost and kind of jarring. Otherwise we got from Ha Giang to Hanoi safely, the most important part.
Ha Giang to Noi Bai Airport, Bus Cabin 24, Vin Bus, Oct 13, 2025
SK
Steven KDropped us off outside the airport without any explanation. Put us in a taxi for no charge, but explained nothing.
Ha Giang to Noi Bai Airport, Bus Cabin 24, Vin Bus, Sep 27, 2025
IS
Ian SBus kept breaking down
Staff did not communicate with patrons about stops or what was happening with the bus
Ha Giang to Noi Bai Airport, Bus VIP Cabin 24 Single, Ngoc Cuong, Aug 6, 2025
ES
Elena SThey left us far away from the airport and we had to take a taxi.
Ha Giang to Noi Bai Airport, Bus Cabin 24, Vin Bus, Aug 6, 2025
CP
Cibin PCaught a sleeper bus from Hanoi to Ha Giang and back. Both buses were clean and not crowded had 1 stop about 2-3 hours into the journey where were able to get food and drinks. Both buses arrived approximately 30-60 mins late.
Ha Giang to Noi Bai Airport, Bus Cabin 24, Vin Bus, May 11, 2025
DS
Denise SThe bus was 40 minutes late, which made us a bit nervous because we had to catch a flight in the middle of the night and wanted to get some sleep before that. The planned arrival was 3:15 AM, but we were woken up at 2:30 AM – and not gently at all. One of the staff rushed us like crazy, even though the bus was still moving. We had no idea what was going on. We quickly packed our things in a panic, but then we were still driving for another 5 minutes before we actually got to the airport, so we really didn’t understand what the rush was about.
In all that chaos, we unfortunately left two items on the bus. Totally our fault, but I honestly think it wouldn’t have happened without all the unnecessary stress. So yeah – the bus arrived way earlier than it was supposed to. That might be a good thing in some cases, but for us, it wasn’t, because we would’ve liked more sleep, and sleeping at the airport wasn’t really an option. That’s why you book a sleeper bus in the first place.
But since the driver and staff seemed eager to end their shift early and made up so much time, the driver was also driving super fast and honking constantly. Not ideal when you’re trying to sleep – the horn is really loud inside the bus too.
Other than that, it was actually quite comfortable and could’ve been a nice experience.
Ha Giang to Noi Bai Airport, Bus VIP Cabin 24 Single, Ngoc Cuong, May 4, 2025
FM
Felix MDrop off for the airport was still 8 mins away with the car.
Ha Giang to Noi Bai Airport, Bus VIP Cabin 24 Single, Quang Nghi, May 3, 2025