B
Bg 12go's customer customer service is horrible. I received no notification that the ferry was cancelled. I emailed customer service about moving our reservation to the next day and did not hear back until the following morning. 12go said they were not able to move my reservation and I would have to book it and pay for it again. In the meantime, while waiting for 12go to respond, I went to Jomalia shipping directly and they moved my reservation to the next day free of charge. This showed me how disrepitable 12go is. I will be sure to write a review about 12 go's lack of service and thievery any place that I am able to share my story.
El Nido to Coron, Ferry Open-Air, Jomalia Shipping (Jomalia Shipping), Jul 29, 2025
MC
Marzio CReview is for 12.go
Ferry was cancelled for 3 days due to storms
Ferry was late by 2 hours on the day we finally got to travel.
Subscribed for text communication No communication regarding delays and cancellation. Don’t waste additional money on text service
Bad communication on rescheduling or refund
Jomalia ferry assisted with rescheduling 5* for them
El Nido to Coron, Ferry Open-Air, Jomalia Shipping (Jomalia Shipping), Jul 21, 2025
O
Orlando The feery arrives al 16.25.... 55 minutes more than you notice when I did the booking.
El Nido to Coron, Ferry High Speed Ferry, Montenegro Shipping Lines, Jun 19, 2025
LG
Lucas GIt's took 5 hours
El Nido to Coron, Ferry High Speed Ferry, Montenegro Shipping Lines, Jun 13, 2025
CC
Cathy CThe waiting room needs to be updated and maybe expanded as it was very crowded and chaotic as everyone started to go to the ship and people were still trying to get thru security.
El Nido to Coron, Ferry Open-Air, Jomalia Shipping, Jun 8, 2025
VD
Vadym DOur original trip was cancelled and rescheduled for 4 hours later. There was no proper waiting area, so everyone had to stand outside in the heat, which was very uncomfortable. The whole process was disorganized — some people received paper tickets and were sent off earlier, while others had to wait an extra hour with no clear explanation. It was a very frustrating experience overall.
El Nido to Coron, Ferry High Speed Ferry, Jomalia Shipping, May 30, 2025
SC
Sergio CFacilities at port are totally unsuitable.
Boarding could be improved.
Journey took 1.25 hours longer than expected.
Seating numbering is not followed.
El Nido to Coron, Ferry High Speed Ferry, Jomalia Shipping, May 27, 2025
IF
Iain FLittle bumpy on the sea, and was a little late into port
But no worries
El Nido to Coron, Ferry High Speed Ferry, Montenegro Shipping Lines, May 17, 2025
NL
Nicholas LFerry was comfortable and the trip took just over 4.5 hours. Very few people on board which was a bit weird.
El Nido to Coron, Ferry High Speed Ferry, Montenegro Shipping Lines, May 13, 2025
RC
Richard CEl Nido to Coron - Jomalia ferry - bit chaotic with 2 different ferries going at same time but once on the ferry it was a smooth, decent ride to Coron.
Lots of space and spare seats.
El Nido to Coron, Ferry High Speed Ferry, Jomalia Shipping, May 11, 2025