SF
Steven FStaff at the Mango hotel made it all so easy. The train was clean and though it is old, that is it's charm. I loved it. Bedding and toilets were clean, beds were tight and hard but for a Vietnamese train not bad. Free snacks and drinks were a nice touch. The only hiccup was the carriage porter offering coffee, promising it was free in the evening and then trying to charge 100k for it in the morning. Otherwise a great, panoramic and easy experience.
Dong Hoi to Hanoi, Train #SE20 VIP 2 Berth, Lotus Train, Jun 18, 2024
MD
Michal DThere were problems with finding our places. The booked ones were occupied. Need to wait 30 min and finally the problem was solved by staff. Afterall trip was fine.
Dong Hoi to Hanoi, Train #SE20 VIP Sleeper 4x, Laman Express, Mar 27, 2024
JL
Ja LThe train and cabin was very clean and the crew provided good service. Hot and cold water was available for free. But the train was very old and so very load and heavy shaking. Sleeping was hardly possible, VN Railway was much smoother in our case.
Dong Hoi to Hanoi, Train #SE20 VIP 2 Berth, Lotus Train, Mar 13, 2024
LS
Lisa SBed was not clean for sleeping, there were crumbs everywhere. The toilet had no paper anymore and there was no water in our room as I have experienced on other trains. The train from HCM to Nha Trang had water and tooth brushes.
Dong Hoi to Hanoi, Train #SE20 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Sep 24, 2023
DE
David ESeating .sleeping bunk was top level and VERY cramped. Other bunks were available in the cabin but not booked as promised. Usually 12Go has been reliable and I will still use them
Dong Hoi to Hanoi, Train #SE4 2nd Class Sleeper AC, Vietnam Railways (Đường sắt Việt Nam), Sep 22, 2022
JM
Jan MNoisy people in the train. Not polite people. Staff is early to clean rooms, but open door of cabin multiple times.
Dong Hoi to Hanoi, Train #SE12 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Aug 14, 2022