SK
Stephanie KIt was really Luxory.
Bangkok Thero Express to Koh Samui, Bus VIP 24, Krungsiam Tour (กรุงสยามทัวร์), Aug 31, 2025
HC
Hans CUnfortunately, 12go's customer service is unavailable. There is no phone number and no email address. I never received a response to the contact form I sent.
Therefore, we will not be submitting a review of the tour.
Bangkok Thero Express to Koh Samui, Bus Bus + Ferry, The Nine Travel (The Nine Travel), Aug 28, 2025
MD
Mariella DThe female coordinator on the bus did not let us sit where we wanted, even though many seats were free. My husband had to sit in a seat where behind him was the way down from the double-decker, so he could not put his seat back for sleeping. I asked at the beginning twice if we could change seats, but she said no both times. It felt personal, but I don’t know why, because we just got on the bus and had no contact with her before.
Bangkok Thero Express to Koh Samui, Bus VIP 32, Krungsiam Tour (กรุงสยามทัวร์), Aug 26, 2025
NS
Natalia SI have read a lot of horrible reviews about this bus trip and was a bit nervous, but everything was great: staff helpful, bus very comfortable, blanket fluffy and clean, driver careful and experienced, all was perfect. The only one thing made my experience not 5 stars is the 5 minutes delay to the pier so we have missed the ferry to Samui and have to wait another hour for the next one. It was not so crucial for me so it was ok.
Bangkok Thero Express to Koh Samui, Bus Express, Bangkok Travel Plus, Aug 24, 2025
YK
Yannik KVehicle a bit damaged. And we got thrown out with no reason told to us but, so it was a bit sketchy and felt scammy but we arrived at Koh Samui in the end from Bangkok.
Bangkok Thero Express to Koh Samui, Bus VIP 32, Krungsiam Tour (กรุงสยามทัวร์), Aug 22, 2025
AZ
Artem ZThe bus arrived ~30 minutes late, but we were asked to check in 1 hour before the stated departure time. Other passengers, however, arrived within 20-30 minutes of the bus leaving, with no problems. Therefore we were stuck with our luggage for an extra hour and a half waiting..
Bangkok Thero Express to Koh Samui, Ferry VIP, Lomprayah (ลมพระยา), Aug 21, 2025
EO
Erich OQuiet old bus. From my point of view too cold. Transfer to the ferry was too late due to many intermediate stops. We arrived 5 minutes before departure.
Bangkok Thero Express to Koh Samui, Bus VIP 24, Krungsiam Tour (กรุงสยามทัวร์), Aug 21, 2025
LG
Leo G“Excellent service, easy to understand and well organized.
Polite and professional staff.
Truly a VIP bus with meals, snacks, and drinks provided.
I arrived at my destination right on time.”
Bangkok Thero Express to Koh Samui, Bus VIP Bus, Bangkok Travel Plus, Aug 19, 2025
TR
Thu RNot pay water and snack, they say vip bus, but only stop one time for dinner, that not good.
Bangkok Thero Express to Koh Samui, Bus VIP Bus, Bangkok Travel Plus, Aug 19, 2025
TK
Tina KThe bus ride was fantastic, I've never slept THIS well on a bus before but it was 8h straight. Fantastic experience!!
The switch to the boat though? I got thrown into a different minivan in the middle of the street and later while everyone got to go on their ferry I had to hope back on to go to a different ferry port where I got to find out that raja ferries look like they can barely make it across the seas. The service there wasn't really good either, everything was dirty, broken, old. The toilets clogged.
If you take this trip, maje sure it's not a raja ferry boat. Just go straight to Nathon instead of Lipa Noi.
Bangkok Thero Express to Koh Samui, Bus Express, Krungsiam Tour (กรุงสยามทัวร์), Aug 15, 2025