Naluang

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Luang Prabang - Chiang Mai
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05:30, 17:30
Luang Prabang - Chiang Rai
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17:30
Luang Prabang - Chiang Rai
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07:30
Luang Prabang - Dien Bien
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06:30
Luang Prabang - Hanoi
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18:00
Luang Prabang - Hue
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17:30
Luang Prabang - Loei
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08:00
Luang Prabang - Louang Namtha
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07:30
Luang Prabang - Nan
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08:30
Luang Prabang - Nghe An
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18:00
Luang Prabang - Vientiane
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07:30, 08:30, 09:00, 09:30, 10:00, 14:00, 15:00, 16:00
Luang Prabang - Xiangkhouang
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09:00
Luang Prabang - Yunnan
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Bus Express Sleeper 41 41
07:00
Bus Express XL
07:30

Naluang Company Reviews

2.6
96 / 1,514
5 10
4 20
3 15
2 20
1 31
96.6% of 1,514 travelers were presumably happy with Naluang as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

May 3, 2019
van Regional, Naluang
They said the trip would take 6 hours, but we arrived in 3.5 hours. That was a nice surprise! There were a lot of sharp turns so if you have a weak stomach, be prepared. There is a stop after around 2 hours of driving where you can get something to eat and where you can use the bathroom. Overall the journey was fine.
May 1, 2019
van Regional, Naluang
The way to Vang Vieng is through the mountains, so the road is windy and also full of potholes. Our driver was speeding like crazy through the hills and towns, even in the curves up on the cliffs sometimes! When he started talking on the phone with one hand on the wheel I started praying to God and I'm not even religious. Our whole group were scared for our lives. Absolutely ridiculous! The only good thing was that we arrived early so we could get out of the car. Honestly would not mind the trip taking twice as long if the driving was safe! On the plus side the car we drove in was really nice and we had a pit stop for about 20 min.
May 1, 2019
van Regional, Naluang
- We already get on our bus which was going to depart at 8:00. But the driver move us to another bus and we have to wait for almost 1 hour. - this is not acceptable coz we has booked our seat in advance. We woke up early to reach the bus station on time.
Apr 12, 2019
van Regional, Naluang
Started of well with pick up on time hotel. About 15mins into journey the driver got a phone call and pulled over and aggressively asked us where our tickets were even though he had taken the paper ticket when coming to get us. I told him u took our paper he lied and said no and said where is the ticket on the phone. The ticket on the phone is same thing as the paper and can only be seen through email which requires u to have internet and we did not. I told him I gave u the paper again he still said no. My partner was sitting in the front seat next to the driver and saw a paper in the compartment which the driver had put there and he pulled it out an it was our ticket. We said look to the driver it says we have paid and this is our name. The driver looked at it and made another phone call took a picture of the ticket and continued to drive without giving us any apology. This seemed very stupid as if we had not paid how would he know where to pick us up... and the fact that he checked out ticket before we got on the bus. Only giving it 3 stars because we arrived early.
Apr 6, 2019
van Regional, Naluang
Everything was on time and the driver was helpful, but he drove very fast and dangerously and we almost got in car accidents 4 times.
Apr 3, 2019
van Regional, Naluang
Journey took 5 hours including 2 10-20 minutes stops but this was the only good thing! The road is very windy and bumpy due to potholes and the road not being completed, and the driver did not slow down at all meaning everyone in the van was being flung around! He was also extremely rude and when we got to Vang Vieng, he chucked our bags off the van to the floor and during a stop to eat, 2 ladies couldn’t finish their meal because he finished his in5 mins... not a considerate driver but I guess that’s why we got there in less time than stated on the website
Apr 1, 2019
van Regional, Naluang
Comfortable minivan but the driver drove extremely fast and risky, I felt quite unsafe.
Mar 29, 2019
van Regional, Naluang
This trip was fine. But we were meant to leave at 15 and ended up leaving at 16:30, so we were just waiting around for a long time. Also, the journey took longer than 6 hours, which was quite annoying because the road was very windy as well. But overall, it was fine. We stopped a couple times for toilet and food and we got to the place we wanted to go.
Mar 28, 2019
van Regional, Naluang
It’s good that you have asigned seats: if people stick to it. Driver wasn’t very carefull and he raced through the bumps. That was not very comfortable. The free lunch was a nice surprise!
Mar 23, 2019
van Regional, Naluang
Very convenient. We arrived at the bus terminal in Vang Vieng earlier than expected.
Mar 13, 2019
bus Express Sleeper 41, Naluang
Staff were aggressive and did not tell us what was going on, the service stations we stopped at were not service stations, they were shacks where the staff would meet up with their friends with no facilities. However the beds were comfortable
Mar 11, 2019
van Regional, Naluang
We had our hotel confirm they were coming to pick us up and they give us a range of time to be ready 7:30am to 8:30am. They sent a tukt tuk to pick up my wife and I at 7:30am that then went around town to pick up others as well. Little after 8am we were dropped off at a bus depot. You then exchange your printed out ticket for one of theirs and get load on to a large van with your luggage on top. The ride was long and winding but as expected. We were on the road by 9:30am and arrived to Vang Vieng around 2pm. They dropped us off at some parking lot that is in the middle of town, about 10min walk for us to our hotel or 10,000 kip pp tuk tuk ride. If you chill and relax and know that they will get you to your location on a decent time, everything is fine. I would not try to plan any activities on the day of travel as things can get delayed and the roads are not the best. There was lots of constructions and sections of the "road" that was not paved, leaving the driver to go much slower. If you are one to possibly get car sick be sure to take some Dramamine before the van leaves the depot. They do stop at least once for a 15-20min break to use the bathroom and have lunch.
Mar 10, 2019
van Regional, Naluang
overall experience was fine. minivan driver drove very fast and recklessly on winding, bumpy, undeveloped roads. only advice —> slow down when you have 10+ lives in your hands
Feb 25, 2019
van Regional, Naluang
we didn’t get collected from our hotel till 9.50 after our hotel calling the company and then we got charged extra for being out of town and we didn’t receive an email or call telling us this. You then get dropped at a bus station 30min walk from town. The minivan is very cramped with everyone’s luggage anywhere it can fit. However good driver and the van was clean.
Feb 10, 2019
van Regional, Naluang
IT was a long bumpy ride. The breaks of the car were nog good si iT was dangereuses too. We had to fix them once we were down the hill. The views on or way were absolutely stunning
Feb 6, 2019
van Regional, Naluang
The contact number didn’t work, and it was difficult to find a new one to confirm the pickup in the morning. The bus a bit smaller and less room for the legs than in others. The final ststion a bit far from the center of the city. The driver was very careful though and brought us safe and sound to the destination.
Jan 27, 2019
van Regional, Naluang
Too much luggage inside the van.Hardly any legroom..Not so comfortable ride.
Jan 26, 2019
van Regional, Naluang
Very small mini van, and a Bumby road. Made 3 stops along the way, 1 toilet stop, one stop I don’t know, and one lunch stop. Left the station at 10.30am and arrived at 4pm
Jan 20, 2019
van Regional, Naluang
Very good journey, experienced and punctual driver. The road conditions are poor, but the journey was made in the best possible conditions.
Jan 19, 2019
van Regional, Naluang
Super bumpy roads & took longer than expected but the scenery was beautiful. If you don’t mind your head occasionally hitting the ceiling, the extra stops to pick up & drop off locals & want to enjoy the scenic views this is the ride for you!
Jan 9, 2019
van Regional, Naluang
The reasons for this negative feedback are cumulative. - we left and arrived late (normally not a problem, it’s SEA, but this time I am unhappy). - we arrived at the bus stop outside the city and the only option to go on was a flat-rate tuk tuk (20.000 kip p.p., because “everyone pay same”) - we were picked up from our hotel in Luang Prabang and then told at the main bus station, that our hotel was outside the zone and we had to pay extra (10.000 kip p.p.) before we would get our ticket. Yes, 12go also states that this might be a possiblity, but also that we will be informed by email beforehand about this. We received an email informing us about our hotel being outside the zone half an hour after our actual mini van journey began. The lady at the counter was not open to talking to us, kept insisting we pay while sending text and voice messages on her phone (probably informing someone they had forgotten to send the mail) and processing other costumers ahead of us. The day before we had called the local hotline to confirm our pickup time from our hotel (actually great call, helped us save some time by accurately letting us know when we had to be ready) and they also didn’t inform us of the charge. Overall not a happy customer, mainly due to the unfriendly service at the main bus station. In general the journey from Luang Prabang to Vang Vieng was very bumpy- nothing the operator or bus driver is at fault for, just an information. We had several breaks, including a half hour lunch break.
Dec 24, 2018
bus Express Sleeper 41, Naluang
Driver kept on talking talking on his mobile 80% of the trip whilst driving. Made 4 stops to pick and drop off locals
Dec 22, 2018
van Regional, Naluang
Service was great. The road was horrible. But we are alive so all good.
Dec 18, 2018
van Regional, Naluang
Pick up before minivan was not clearly communicated - minivan was fine
Dec 17, 2018
van Regional, Naluang
The driver was driving recklessly.. I think he forgot there are brakes in the vehicle.. he just kept driving at full speed at roads which were broken and all ..
Dec 16, 2018
van Regional, Naluang
Everything fine, but you really have to be 60 min before departure sharp - nobody is answering the Phone and pick up is very early
Dec 11, 2018
van Regional, Naluang
We were forgotten at our hostel and nobody contacted us. After waiting for almost two hours and calling hotline about 5 times (they kept on putting the phone down on us), they picked us up and put on a later bus. The driver and van itself were good. If we hadn’t called, they would have left us behind.
Dec 3, 2018
bus Express Sleeper 41, Naluang
Condition of bus is not good. Tyres are worn out, dangerous. Drivers n co drivers do not inform passengers of stops n how long stops are.
Dec 2, 2018
van Regional, Naluang
We arrived about an hour early which was good but you then have to get a taxi from there to the town for 20,000kip per person. The bus was full with 2 more people than seats, luckily one was a child and the other sat on a box. The only option really but not a bad journey.
Nov 21, 2018
bus Express, Naluang
First of all, there’s no information anywhere. We got to the bus stop at Luang Prabang and exchanged the voucher for the ticket. No problem there. At the Laos border though, the driver just started unloading our luggage without saying anything cause he spoke no English. Okay, quick google search helped us deduce where we were. Then we waited. And waited. And waited. No information anywhere. Three hours later a random lady shows up out of nowhere and demands our passports. We reluctantly gave in after persuasion on her part. She put us in a van, but apparently only 5 out of 8 passengers were guaranteed the bus to Chiang Mai. After we finally get to what is our 5th van to Chiang Mai, the driver decides to stop at a restaurant and decided it’s a 40 minute break for everyone. This is Asia, we don’t mind waiting or not being on time, but we would appreciate being notified of the intinerary beforehand and not waiting in the middle of nowhere with zero information.
Nov 9, 2018
bus Express, Naluang
Overall it was good, however we reached Chiang Mai 3 hours later than expected
Oct 15, 2018
bus Local, Naluang
They put me of exactly in front of my hotel.
Oct 15, 2018
van Regional, Naluang
Prompt pickup and arrived quicker than expected at destination. Avoid the back seats as it can be very cramped with luggage etc.
Oct 10, 2018
bus Express Sleeper 41, Naluang
The staff of the bus company were not very helpfull, rude and did not speak any English. The bus seats were very small so I could not strech my legs. The address of the place where we were dropped in Hanoi was totally different than on the company's webside which made it more difficult to figure out how to get to our hotel. On the other hand we got an adventure which you cannot experience if you take a flight.
Oct 9, 2018
van Regional, Naluang
We know the streets are bad from luamg prabang to vang vieng, so thats not to judge. But the driver drove recklessly throughout the whole trip and so we didn't feel save at all..
Oct 1, 2018
van Regional, Naluang
Prompt pick up, easy transfer at the bus stop, and an efficient drive to Vang Vieng. You can’t expect luxury travel in Laos but this option is definitely worth opting for. It can get a little bumpy due to the roads... but this isn’t at any fault of the company. The drive included a 45 minutes stop for lunch which I would have preferred to avoid so we could get there faster, but the rest of the minivan stopped and enjoyed so who am I to talk. Including 1 toilet break (about an hour and a half in to the journey) - 15 minutes, and a toilet/lunch stop (squat toilets and plentiful menu with snacks) - 45 minutes, the total journey time was 10am - 3pm (5 hours, would be 4 without stopping). Avoid the back two seats as they are in amongst the baggage and it can get very cramped, otherwise all seats were fine (as I said, not luxury but not “squished in like sardines” like a lot of reviews online suggest).
Sep 10, 2018
bus Express Sleeper 41, Naluang
Amazing bus trip!
Aug 11, 2018
van Regional, Naluang
No information about meal coupon wé had....si wé mis ses lunch included in ticket price.
Jul 21, 2018
van Regional, Naluang
The ride and service level were fine. Took 1.5 hours longer due to mudslides on the road. Lunch stop was a bit of an adventure as only 1 person spoke English and all toilets were squat
Jul 8, 2018
bus Express Sleeper 41, Naluang
This was my second time in an overnight sleeper bus. This bus was very uncomfortable compared to my previous ride. The seats were smaller, so I and most people around me couldn't straighten our legs, it was rather uncomfortable to keep the legs constantly folded on a 25 hour bus journey. The AC was inconsistent, there was no complementary bottled water, snacks or towel. No TV etc. No wifi. The bus staff couldn't speak English at all, so we all had to make a guess to understand what was going on. Then after 24 hours of the uncomfortable journey, we were shifted to a very nice bus in the last hour of the journey, this bus had great leg room, TV, wifi etc. We wished that we had gotten that bus from the start. Also, one thing that I don't understand is that the foreigners seem to get the upper seats and locals get the lower seats (the bus staff explicitly told me to not take the lower seats), I don't know what's up with that. But anyways, overall it was a rather uncomfortable journey except for the last one hour when we were shifted to a better bus.

Naluang Stations

Vientiane Northern Bus Stop Naluang Bus Station Luang Prabang any hotel Vang Vieng Bus Terminal Kuang Si Falls Dien Bien Phu Bus station Naluang Bus Station Loei Bus Terminal Nan Bus Terminal Chiang Mai Bus Terminal 3 Phonsavan South Bus Station Thai Lao Bridge Visa Luang Namtha Huay Xai Bus Station Kunming southern bus station Hue Northern Bus Station Hanoi Vuron Thu Nong Khiaw Minivan Station Jinghong South Terminal Hanoi Naluang Bus station Bus Terminal 2 Chiang Rai