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Flavio LPoor information given to the traveller and poor coordination between the services. I expected to arrive to port and instead we had to go through a first transfer to Padang bai. and then along travel to Sanur. When I arrive in Padang Bay, I found that I had to wait for one hour before the shuttle left and that it would arrive two hours later than expected. The result was that I had to take a private car as suggested by the guy of Bali Tour company and pay another 400,000 idr fo the Taxi.
Lombok to Sanur, Ferry Ferry, Bali Tour, Nov 10, 2026
RB
Rob BVery helpful crew and at the dek also. Pretty stable boat, so I had a good fare.
Not on the ticket was mentioned we had a stop in Nusa Penida. The ETA was correct, though.
So no complaints at all. Would choose this company again next time.
Lombok to Sanur, Ferry Fast Boat, Wijaya Buyuk, Nov 6, 2026
MH
Matthew HArrived very late.
Lombok to Sanur, Ferry Aluminium Fast Ferry, Dcamel Fast Ferry (Dcamel Fast Ferry), Oct 26, 2026
AE
Andrea EUncomfortable seats. Staff not nice to pax
Lombok to Sanur, Ferry Speedboat, Nusa Nadhi Fast Ferry, Sep 23, 2026
PL
Pascal LToo small boat for this ride. No space.
Lombok to Sanur, Ferry Fast Boat, Wijaya Buyuk, Sep 9, 2026
N
Niklas Late departure, had to board a boot get off it and board another one, little to no Information about what is actually going on. Arrival was just about on time
Lombok to Sanur, Ferry Sgening Diamond, SGening Fast Boat, Sep 5, 2026
MU
Moez UWould be better if they had ac.
Lombok to Sanur, Ferry Fast Boat, Wijaya Buyuk, Sep 4, 2026
JN
Jessica NFerry arrived 1 hour late to begin with.
Once the ferry arrived at Padangbai port, I had to get the transfer to Sanur to be told with all the drop offs before (I was the last stop), the transfer will take FOUR hours. At no point during booking or on the PDF ticket does it explain this and my ticket says I was due to arrive at my destination at 8pm. Due to the ferry arriving later than expected, the four hour journey would have meant I'd arrive at my accommodation close to midnight.
I was kindly offered a private taxi for an additional 1million that I was not accounting for.
The transfer journey time needs to be clear before booking. I completely understand that it's a shared service but a 4 hour journey that you are unaware of is unacceptable.
Lombok to Sanur, Ferry Standard, Bali Tour, Sep 3, 2026
AM
Alex MNot
Lombok to Sanur, Ferry Speedboat, Nusa Nadhi Fast Ferry, Jun 17, 2026
K
Kerryn The seats were comfortable and clean. The staff were helpful. It was on time and had great air conditioning
Lombok to Sanur, Ferry Standard, Wijaya Buyuk, May 6, 2026