RM
Ranadeep MThe bus was 30 min late, other than everything ok
Noi Bai Airport to Sapa, Bus VIP Cabin upper berth, Sapa Express, Aug 22, 2025
EN
Elizabeth NIt was very good. I would make sure u have a usb with a video or something if your traveling at night and you can’t sleep and be prepared to not be able to sit with your legs down.
It was a great trip and a great experience.
Noi Bai Airport to Sapa, Bus Lower Single Cabin, HK Buslines, Aug 10, 2025
RP
Rama PDrivers Is friendly
Noi Bai Airport to Sapa, Bus Sleeper, King Express Bus, Aug 7, 2025
B
Benedikt In the booking process they stated pickup at the airport at 11 am. However, later they argued that was the pickup time in Hanoi City. On the Voucher, Emails etc. it prooved them wrong though. Also, the then stated pickup time was missed. We hat to wait in the heat because we did not know when the bus would finally arrive. We didnt even get a licence plate no.
The bus arrived at the destination with more than one hour delay, which was to be expected, because they never could have met the schedule stated.
The bus stops and restrooms respectively were seriously not good.
We had many better bus experiences. Never again.
Noi Bai Airport to Sapa, Bus Upper Single Cabin, HK Buslines, Aug 1, 2025
L
Ludovic Bumpy travel, 1st seat after driver
Sound of an alarm or else
Chargin port didn’t work
Noi Bai Airport to Sapa, Bus VIP Single Cabin, Sao Viet, Jul 30, 2025
DQ
Destiny QPicked up was late. Thought we were forgotten.
Noi Bai Airport to Sapa, Bus VIP Single Cabin, Sao Viet, Jul 29, 2025
PJ
Pongsathorn JOverall, I wasn’t very impressed with the bus service from Hanoi Airport to Sapa.
The most critical issue was that the bus arrived in Sapa one and a half hours later than scheduled. Surprisingly, this didn’t seem to concern the local passengers, which made me wonder if such delays are considered normal.
Communication throughout the trip was quite difficult, especially for non-Vietnamese speakers. However, I appreciated that both the driver and the attendant appeared to do their best. They were polite and handled the trip quite professionally despite the language barrier.
Noi Bai Airport to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jul 28, 2025
RH
Ruriko HI'm on the interbus now and the hkbusline was 10 times more comfortable.
Noi Bai Airport to Sapa, Bus Lower Single Cabin, HK Buslines, Jul 26, 2025
JE
John EWe were told to travel to T1 for pick up so paid for a taxi there, only to ha taken back to T2 for the bus. Pick up instructions were not clear.
Noi Bai Airport to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jul 26, 2025
CZ
Chanel ZThe bus was late for almost an hour. It was too hard to sleep and rest as the driving was way too fast which made it more shaky and unstable. I felt very unsafe with the way he drives. Honking was present the whole 6 hour ride, literally every now and then. Too annoying.
Noi Bai Airport to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jul 24, 2025