AP
Anna PThe whole booking and trip was just absurd and bad. Firstly, the bus was informed to be leaving one hour EARLIER than agreed at the same morning. The trip took 9 hours, estimation was 5h 15min. And we had to change The bus and driver during the trip. Also there was no comminications or information, and many people were about to be forgot to the border. The second bus was really In a super bad condition, and probably not safe. So not ever book anything from The Billion Stars or Konsortium Bas Ekspres or Transtar.
Kuala Lumpur to Singapore, Bus VIP, Billion Stars Express, Aug 18, 2025
MA
Mariano ATardó en llegar y nadie avisaba nada. Al llegar a la frontera con Singapur nos demoramos 15 minutos haciendo migraciones y el bus se fue sin nosotros. Un desastre Topliner.
It was late and nobody gave any updates. When we reached the border with Singapore, we were delayed 15 minutes at immigration and the bus left us behind. Topliner is a disaster.
Kuala Lumpur to Singapore, Bus Express, Top Liner, Aug 17, 2025
BG
Benjamin GShortly before the border, we had to change buses, but this was not communicated to us. None of the drivers spoke English and could explain it clearly. Even at the border crossing, the driver couldn’t tell us exactly how the process worked.
Kuala Lumpur to Singapore, Bus VIP, Billion Stars Express, Aug 13, 2025
SA
Stijn AThe location of the bus was so difficult to find and does not exactly match with the location on 12go.
The bus it self was really good and we had an good experience
Kuala Lumpur to Singapore, Bus VIP, Cityline Nice To U Express, Aug 12, 2025
RA
Rajat AAlthough bus was very comfortable with good seats for long journey, there was no communication before or during journey by bus operators. The travellers especially foreigners were left on their own. Worst part is driver left us at woodland station without any information although they had our contact details.
Kuala Lumpur to Singapore, Bus VIP 24, Sri Maju Group, Aug 12, 2025
J
Julian I wanted to cancel but there was a no cancellation policy, so I had to pay for a trip I didn't take.
Kuala Lumpur to Singapore, Bus VIP, Billion Stars Express, Aug 10, 2025
JH
John HQuick,comfortable seating plenty of room...toilet break...speedy passport control 5 ticks....
.
Kuala Lumpur to Singapore, Bus Express 27, StarMart, Aug 9, 2025
RM
Robert MWe had to change buses to get into Singapore and the bus from KL was so cold.
Kuala Lumpur to Singapore, Bus VIP, Billion Stars Express, Aug 5, 2025
DV
Dita VThe trio was great, except for the time that was said we were supposed to arrive. We arrived to the destination about 3 hours later than it was indicated, there was no heavy traffic also
Kuala Lumpur to Singapore, Bus VIP 24, Sri Maju Group, Jul 28, 2025
M
Metin Our journey from Kuala Lumpur to Singapore was very pleasant. The bus was very comfortable, with wide seats and the ability to recline.
However, we had to change buses in Johor Bahru and board another one.
Crossing the border was a nightmare — a trip that was supposed to take 5–6 hours ended up taking 10 hours.
The driver of the second bus was terrible. He kept honking randomly left and right. There seemed to be something wrong with the vehicle — he struggled a lot to shift into reverse gear. On one occasion, I’m not exaggerating, it took him 1–2 minutes just to shift into reverse. A very bad driver — abrupt braking, etc.
But up until Johor Bahru, our trip was like a dream.
Kuala Lumpur to Singapore, Bus VIP, Billion Stars Express, Jul 24, 2025