CT
Cam TToo long and wayyy too tired
The trip starts 30 mins earlier than the time
Hanoi to Vientiane, Bus Big Private CaBin, HTX Van Tai 277 (HTX Vận Tải 27-7), Apr 28, 2026
•M
•kimmy’s MStayed too much time in the border almost 9hours…after laos immigration stamped our passport around 8am we kept on waiting the bus till 10am with another bus….the bus has changed we dont know our luggages been transfered also…only the time when we reach vientiane
Hanoi to Vientiane, Bus VIP, HTX Van Tai 277 (HTX Vận Tải 27-7), Apr 4, 2026
AM
Abigail MAnd
Hanoi to Vientiane, Bus VIP Luxury 24, Son Hue Bus, Feb 13, 2026
JC
James CBest way to travel from Hanoi to Laos. Well coordinated between different modes
Hanoi to Vientiane, Bus Royal Cabin + Van + Train, Asian Bus Travel, Jan 22, 2026
D
Dakota After reading lots of mixed reviews and feeling worried/daunted by this trip, I was very happy with my experience. I slept comfortably with no bumps or motion sickness thanks to a careful bus driver (and dramamine, just in case). My driver was also very helpful and reached out regarding how to retrieve my ticket from the station using the voucher.
Hanoi to Vientiane, Bus VIP Luxury 24, Son Hue Bus, Jan 9, 2026
DA
Donatien AThe conductor was really helpfull ! They can help you if you have some trouble to cross the gate to come back to the city
Hanoi to Vientiane, Bus VIP, HTX Van Tai 277 (HTX Vận Tải 27-7), Dec 1, 2025
LT
Liza TThe porter is really helpful. They make sure that everything is in place and comfortable.
Hanoi to Vientiane, Bus Sleeper Bus, HTX Van Tai 277 (HTX Vận Tải 27-7), May 20, 2025
L
Laurinda I got a smaller booth than the rest. The operator was not helpful at the border and very rude.
Hanoi to Vientiane, Bus VIP Cabin, Huyen Chau, May 12, 2025
MG
Michael GNo issues with the bus and travel experience; the not so good rating is because of a scammer working behind the counter at Nuoc Ngam Bus Station in Hanoi. She tells customers that there's a "promotion" going on for an extra 200K dong, for which we can board a special "VIP" bus instead.
Of course, it's nonsense and we all end up in the same bus -- both those who paid and those like me who didn't. At least one reviewer on Google maps already reported this, and this affects customers from multiple services including but not limited to 12go.
She tried withholding my boarding pass when I refused to pay for her scam, saying "tickets ready later", "come at 6 pm" (my scheduled departure time), and so on, which I ignored. When I started alerting other passengers to her scam, she relented and gave me my boarding pass, which I'd seen she had already prepared before I turned down her scheme. 12go might want to add this info to the info page about what to expect at the station.
Hanoi to Vientiane, Bus Sleeper Bus, HTX Van Tai 277 (HTX Vận Tải 27-7), May 4, 2025
NF
Nathaniel FThey made it seem like the nice sleeper-bus would take us all the way there. It only took us to the border, after which you get in an old, small, cramped, mini-bus with no AC for about 8 hours, then take a bullet train to the capital.
Hanoi to Vientiane, Bus Royal Cabin + Van, Asian Bus Travel, May 3, 2025