AM
Abigail MAnd
Hanoi to Vientiane, Bus VIP Luxury 24, Son Hue Bus, Feb 13, 2026
JC
James CBest way to travel from Hanoi to Laos. Well coordinated between different modes
Hanoi to Vientiane, Bus Royal Cabin + Van + Train, Asian Bus Travel, Jan 22, 2026
DH
Dakota HAfter reading lots of mixed reviews and feeling worried/daunted by this trip, I was very happy with my experience. I slept comfortably with no bumps or motion sickness thanks to a careful bus driver (and dramamine, just in case). My driver was also very helpful and reached out regarding how to retrieve my ticket from the station using the voucher.
Hanoi to Vientiane, Bus VIP Luxury 24, Son Hue Bus, Jan 9, 2026
DA
Donatien AThe conductor was really helpfull ! They can help you if you have some trouble to cross the gate to come back to the city
Hanoi to Vientiane, Bus VIP, HTX Van Tai 277 (HTX Vận Tải 27-7), Dec 1, 2025
LT
Liza TThe porter is really helpful. They make sure that everything is in place and comfortable.
Hanoi to Vientiane, Bus Sleeper Bus, HTX Van Tai 277 (HTX Vận Tải 27-7), May 20, 2025
L
Laurinda I got a smaller booth than the rest. The operator was not helpful at the border and very rude.
Hanoi to Vientiane, Bus VIP Cabin, Huyen Chau, May 12, 2025
MG
Michael GNo issues with the bus and travel experience; the not so good rating is because of a scammer working behind the counter at Nuoc Ngam Bus Station in Hanoi. She tells customers that there's a "promotion" going on for an extra 200K dong, for which we can board a special "VIP" bus instead.
Of course, it's nonsense and we all end up in the same bus -- both those who paid and those like me who didn't. At least one reviewer on Google maps already reported this, and this affects customers from multiple services including but not limited to 12go.
She tried withholding my boarding pass when I refused to pay for her scam, saying "tickets ready later", "come at 6 pm" (my scheduled departure time), and so on, which I ignored. When I started alerting other passengers to her scam, she relented and gave me my boarding pass, which I'd seen she had already prepared before I turned down her scheme. 12go might want to add this info to the info page about what to expect at the station.
Hanoi to Vientiane, Bus Sleeper Bus, HTX Van Tai 277 (HTX Vận Tải 27-7), May 4, 2025
NF
Nathaniel FThey made it seem like the nice sleeper-bus would take us all the way there. It only took us to the border, after which you get in an old, small, cramped, mini-bus with no AC for about 8 hours, then take a bullet train to the capital.
Hanoi to Vientiane, Bus Royal Cabin + Van, Asian Bus Travel, May 3, 2025
ME
Morgan ETook off 2 hours late. We were treated very poorly by drivers and gave us no indication on what to do. When we got to Laos border they didn’t say where to go after we checked through border so we had to wait 4 hours in the heat without any information, even when i messaged and called support team through whatsapp. Would go with another company next time.
Hanoi to Vientiane, Bus VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), Apr 30, 2025
N9
Nisi 9Really important if you Travel by van + bus + Train
Check if you received your Train Ticket bevor
Otherwise send a WhatsApp to the Hotline Number
Hanoi to Vientiane, Bus Sleeper 38, Grouptour (Công ty du lịch quốc tế Grouptour), Dec 2, 2024